Cultural Connections: A Model for Eliminating Boundaries and Crossing Borders

 

 

 

 

Lauren Cifuentes

Department of Educational Curriculum and Instruction

College of Education

Texas A&M University

College Station, TX 77843-4232, USA

Phone: (409) 845-7806

e-mail: laurenc@tamu.edu

 

 

 

Karen Murphy

Department of Educational Curriculum and Instruction

College of Education

Texas A&M University

College Station, TX 77843-4232, USA

Phone: (409) 845-0987

e-mail: kmurphy@tamu.edu

 

 

 

 

Running Head: Cultural Connections

Word Count: 7,469


Cultural Connections: A Model for Eliminating Boundaries and Crossing Borders

 

Abstract

Cultural Connections is a model for implementing constructivist, intercultural distance learning partnerships. This article describes research and development on cultural connections via telecommunications with-- a middle school partnership within Texas, a fourth-grade connection between Texas and Mexico, and a connection between university students in Texas and Taiwan. In these three partnerships, students expanded their worldviews. The partnerships were designed to facilitate world citizenship for all participants. Respect for differences and similarities among learners fundamentally infused the activities. In the three Cultural Connections partnerships, bonds were established and strengthened among members of intercultural learning communities through curricular activities facilitated by telecommunications.  

 

In order to strengthen bonds among the members of expanding learning communities, administrators, teachers, and students in learner-centered schools and universities must honor diversity and emphasize the similarities that foster unity. Cultural Connections was established in 1995 to promote collaboration and intercultural understanding among teachers and students across geographic distances. In Cultural Connections partnerships, educators who are separated by distance collaboratively generate curricular activities for their students. The students then conduct the activities via telecommunications.

Cultural Connections provides educators with meaningful applications of telecommunications as well as opportunities to build professional relationships with other educators across diverse school and university sites. Students explore and present their artwork and ideas about literature as well as their solutions to scientific and mathematical problems to culturally diverse audiences using telecommunications. They have opportunities to respond to presentations and instruction of distant students and to get feedback about their own ideas, thus enhancing curricular activities as well as heightening awareness of diversity and multiple perspectives.

Theoretical Framework

By collaborating across distances, students from different locations can help each other learn by sharing experiences and ideas about issues of importance to them (Cummins & Sayers, 1995). Similar K-12 distance learning projects have been implemented successfully and discussed in the literature. For instance, in SAXophone, students connected between England, Finland, Greece, Norway, Sweden, and the United States to conduct a number of activities via email and videoconference (Mizell, 1999). The SAXophone students reacted positively to online and video experiences such as a virtual field trip to the Johnson Space Center in Houston for an exchange with astronauts and training personnel. On the Web site, Kidlink’s Multicultural Calendar, students from different countries add information to a database about holidays celebrated where they live. Students can search this database by month, holiday, country, user-supplied keywords, and author to learn about holidays (Kidlink, 1998). In a study of telecommunications, cross-classroom collaboration structures, or “Learning Circles,” were found to reduce isolation and broaden students’ experiences by providing opportunities to learn from diverse perspectives (Riel, 1995). In another study of an email exchange with adult mentors, high school students in rural Ohio realized that “[t]he components of a meaningful life had apparently changed as a result of their interaction with others from outside their usual circle of contacts” (Tille & Hall, 1998, p. 116).

Cultural Connections makes a special contribution beyond these studies by fostering relationships among teachers and students as they communicate across distances for curricular activity. The teachers team-teach and the students learn across the curriculum in two distant classrooms treated as one. Cultural Connections is based on the perspective that the experiences and ideas of all students can be used as a foundation for learning and growing. Three theoretical assumptions frame this project: 1) social constructivist pedagogy can foster personal growth and construction of meaning; 2) intercultural communication can broaden personal understanding as well as increase understanding of others; and 3) telecommunications can facilitate learning across boundaries and borders.

Social Constructivist Pedagogy

Social constructivism is the paradigm or worldview that recognizes learning as the process of constructing meaning about, or making sense of, our experiences. According to Vygotsky (1978), our interpretation of the world is derived largely from the social environment in which we experience events. Vygotsky's notions encompass the transformation of students into independent thinkers through a social interaction process mediated by language.

In the current social-constructivist conception of learning, "education is the shared way of thinking about one's self, the community, and the world" (Riel, 1995). However, social, geographic, and cultural isolation can limit opportunities for relationship building beyond one's culture. To facilitate building a broad worldview in students, educators need to provide collaborative learning experiences for social construction of meaning. In order for students to transform into more tolerant and respectful citizens-- one of the most important functions of education-- learners need to develop relationships with people from diverse cultures and backgrounds. Often, the experiences of some students are foreign to those of others and of their teachers; understanding may be limited between the different racial, cultural and socioeconomic groups that comprise schools, universities, and communities (Zey, Luedke, & Murdock, 1999). However, when students can exchange ideas about home life, goals, thoughts and values, likes and abilities, and personal stories, they are provided the opportunity to reflect critically upon their understandings of their own experiences in social contexts beyond their immediate communities (Cifuentes & Murphy, In press).

In constructivist learning environments, the instructor provides the overall structure and the parameters for the course, while the environment centers around the student. Students in such learner-centered environments construct their own learning within the framework of classes in attempts to make sense of their experiences. This process facilitates students’ creation of their own particular learning methods, ones that address their individual needs (Wilson, 1996).

Intercultural Communication

Intercultural is defined as “heterogeneity in … participants’ worldview, normative patterns of belief and overt behaviors, verbal and nonverbal code system, and perceived relation and intent” (Kim, 1988, p. 13). Learning environments composed of intercultural learners can foster real understanding between peoples on opposite sides of geographic borders. However, intercultural learning environments can introduce special communication challenges. Researchers from nine nations identified a strategy for developing world citizens “for whom the commonwealth is not only a local or national political community but alongside these, a transnational civic culture concerned with global problems and global problem solving” (Parker, Ninomiya, & Cogan, 1999, p. 130). The strategy is based on a multinational curriculum involving instruction on key ethical concepts, skills related to inquiry and deliberation, and attitudes about respect for diversity. “Through inquiry, students … search for and interpret data pertinent … to the [ethical] questions. Through deliberation, they … clarify the problems, weigh solutions, and in so doing constitute a different kind of public—an international public—and an additional identity: world citizen” (p. 141). Parker et al. advocate deliberation as the best method of deciding the question, “What public action should we as world citizens take?”

According to Hofstede (1986), interactive styles and values differ among nationalities and cultures across four dimensions: large vs. small power distance, strong vs. weak uncertainty avoidance, individualism vs. collectivism, and masculinity vs. femininity. In addition, communication styles differ across cultural borders. Hall (1976) distinguishes between high context communication or messages, and low context communication. In high context cultures such as Mexico and Taiwan, communication relies on indirect verbal messages that are dependent on context clues. In these cultures, “very little is in the coded, explicit, transmitted part of the message” (p. 91). Thus students in high context cultures are likely to write less and rely more on the physical context. In low context cultures such as the United States and Germany, on the other hand, messages tend to be direct, explicit, and highly structured. Understanding these differences could be critical for telecommunications partners with different cultural styles. Clearly, there is much to learn from intercultural experience.

When learning takes place on the Web, further intercultural challenges are presented. According to Collis and Remmers (1997), four issues are involved in effective intercultural Web design: communication and interaction, language, content, and representation form. First, Collis and Remmers note that communication and interaction are easily misinterpreted across cultures. For example, in intercultural contexts more communication and interaction are not necessarily better than less, especially when such activities cause burdens. The authors suggest that well-structured communication, moderated by an individual with standing, may be preferable for wider audiences. Second, because language typically includes both verbal and non-verbal communication, those developing intercultural Web sites must be sensitive to cultural differences in terms of communication styles. Issues such as which language(s) to use, translation by multilingual people, and communication protocols all present potential problems. Third, Collis and Remmers suggest that course instructors choose content where the intercultural aspects are either of minimal relevance or else integral to the content. Fourth, representation form should be considered when using visualizations to replace or supplement text. Visual resources, more widely used with advances in multimedia, are subject to potential intercultural misinterpretation. Addressing well these four intercultural issues, when interfaced with effective course design, may hold the key to productive intercultural relationships in computer-mediated communication.

Telecommunications

Learning networks allow students to virtually cross borders to collaborate with distant others so that they “actively construct knowledge by formulating ideas into words that are shared with and built upon through the reactions and responses of others” (Harasim, Hiltz, Teles, & Turoff, 1995, p. 4). Technology-enhanced cross-classroom collaboration allows learners to communicate ideas and exchange views with distant partners whose perspectives might dramatically differ from their own. By working in networked groups and learning authentic tasks, learners are encouraged to develop personal meaning. Diverse learners from across geographically distant locations can even share a multinational curriculum based on “pressing and complex problems that affect persons across national boundaries” (Parker et al., 1999, p. 129). Using telecommunications for deliberation can create “a particular kind of democratic public culture among the deliberators: listening as well as talking, sharing resources, forging decisions together rather than only advocating positions taken earlier, and coming to disagreement” (p. 130).

Telecommunications can be used to expand the range of exposure to intercultural interactions. In addition, multimedia technologies can be used for visual/verbal sharing of ideas across distances. Development of student multimedia portfolios to be shared with distant others and cross-classroom collaboration foster the building of intercultural relationships while honoring the strength of diversity and emphasizing how similarities unify (Cifuentes & Murphy, In press).

The Model: Cultural Connections

The purpose of Cultural Connections is to promote intercultural understanding, self-esteem, and academic achievement in educational environments among distant partners. This paper describes a distance learning model from the perspective of university faculty who promote partnerships and conduct research regarding their impact and ability to facilitate learning across distances. Within Cultural Connections, university faculty, school teachers and administrators, and school and university students collaborate to develop university-school partnerships. Although this paper is written from the perspective of university faculty, the model itself can be adapted for use by other educational partners such as administrators in school districts or businesses.

The literature on university-school partnerships (Tushnet, 1993) reveals that successful partnerships have a history of collaboration; they address real problems, acknowledging and confronting them as they occur; and the partners hold mutual respect for each other. Successful partnerships also build on conversations with all players to include discussion about the content of activities. Stakeholders in university-school partnerships must therefore take the following steps to ensure success: share goals, interests, and respect; commit to similar content and ways to deliver the content and use technology; and communicate regularly to inform each other of progress and to address inevitable problems (Tushnet).

Constructivist theory, theory of intercultural communication, research findings about successful partnerships, as well as personal experiences with telecommunications for learning were applied to create a distance learning model, Cultural Connections. Although the model is presented linearly, users might modify the sequence to meet their needs. Several steps may occur simultaneously, and issues may arise that send the users back to steps listed previously in the model.

Insert Figure 1 here

The above model has supported distance learning among students across Texas where teachers and students have been collaborating across distances to design and conduct curricular activities (Cifuentes & Murphy, In press). Similarly, the model has supported distance learning for Texas students who collaborate with distant partners on activities across the curriculum in Mexico (Cifuentes & Murphy, 1999), and Taiwan (Cifuentes & Shih, 1999).

Students who have participated have shown dramatic improvements in intercultural understanding and self-esteem. Academic achievement has yet to be measured, but qualitative findings indicate improvements there as well.

Facilitative Web Pages

The Cultural Connections Web site (http://Web.coe.tamu.edu/~cultural) was developed to facilitate several efforts: it provides the framework for a clearinghouse of distance learning resources and a virtual environment for collaborators to share ideas as well as resources.  The Web site is organized by seven key components: project overview, project staff, a participant directory, student activities, lesson plans, teacher testimonies, and research.

The participant directory includes links to participants' e-mail addresses and Web pages, providing a mechanism for building educator networks and facilitating collaboration. Moreover, an on-line forum is slated for inclusion in the near future. The student activity page includes two on-line activities. The student reflection activity allows them to submit their reflections about their experiences with their distant partners on-line. The second connections activity allows students to answer open-ended, culturally based questions and to submit their responses.

Teachers can also submit their lesson plans on-line.  Finally, the teacher testimonies page features stories written by teachers and highlights best practices. This site is unique in that Cultural Connections collaborators are encouraged to both use and author their own activities, adding to the richness and diversity of the resources.

The Initial Application of the Model

The Cultural Connections model was derived from an initial experience in which teachers in Texas team-taught across a distance. The first author envisioned multimedia portfolio development for middle school students in a rural Texas school and thought that an audience for those portfolios would make the development process more meaningful. Because the rural school had a dedicated videoconferencing system, videoconferencing proved the most economical means for meeting with an audience. A teacher and school administrator shared the vision and helped to identify a distant partner who also had videoconferencing capabilities.

An informal needs assessment in the rural school district preceded a formal needs assessment with the distant partner, a school on the Mexican border in Texas’s Rio Grande Valley. The assessment included technical and human resources needed at both participating schools to facilitate multimedia development and videoconferencing. Workshops for teachers were developed and delivered, sometimes via videoconference, to address identified needs. In this case, workshops included -- a) HyperStudio™, b) distance technologies, c) desktop videoconferencing, and d) relationship building among teachers. During the relationship building videoconference, sixteen teachers were paired according to their content areas to collaborate on curricular activities across the two sites. Once the teachers were paired, they collaboratively developed and scheduled distance learning activities across the curriculum to be conducted with students. Students created multimedia portfolios and reflective journals, and they developed surveys as well as responding to them. Project administrators assisted in initial meetings and follow-up activities as needed. Finally, during two years of collaborative activity, the project administrators evaluated the processes and products of the distance partnership (Cifuentes & Murphy, In press).

Processes and Products of One Team of K-12 Teachers Within Texas

When asked, "What is the most important aspect of Cultural Connections?" one teacher in a partner-school in Texas, immediately answered, "The powerful effects on my students." She told us stories about her student who won the struggle to leave gang membership and about others who grew in their abilities to speak with confidence before a group. Another teacher in a Texan school on the Mexican border described the pride that her students expressed over their newly acquired technical skills, and we witnessed that pride in the multimedia portfolio pieces designed by her students. As a result of participation in Cultural Connections, the border-school led the state of Texas in number of videoconferences. Two teachers team-taught across 400 miles. When their students met, their rooms became one classroom with two facilitators. All students knew each other's names and considered both teachers to be theirs. Thus, through Cultural Connections, participating students learned about others’ perspectives and applied technical expertise to meaningful activity (Cifuentes & Murphy, In press).

Participants in the border-school and its partner school to the north prepared for the distance meetings, met regularly via videoconference during a school year (nine times between November and May), and created products based upon what they learned. For instance, in one of the six-week units, “Holidays”, students in both classes developed multimedia presentations from writing activities in I Thought I Was From Another Planet  (Dresser, 1994), a book designed to help students develop authentic writing voices and heighten their sensitivity to our intercultural world. They read a story about St. Patrick’s Day and discussed it via videoconference. Among the related activities, they designed and delivered presentations on invented holidays, which they shared via videoconference. The presentations reflected students’ values as they chose to celebrate Einstein Day, Rosa Parks Day, or a day devoted to another personal hero.

Another shared unit between the two classes focused on developing skills in social studies research, descriptive statistics, persuasive writing, and deliberation. Students conducted library and Internet research on the topic of school uniforms; surveyed campus students and faculty; analyzed data; and formulated, developed, wrote, and presented persuasive arguments across the distance. They then participated in a distance open forum to discuss the pros and cons of school uniforms. Students in the border-school generally supported school uniforms, while students in the partner school were generally opposed.

The teachers also directed their students to create multimedia portfolios in HyperStudio™ , the multimedia software program used in the project. Students wrote about and created visual representations of their home lives, their goals, their thoughts and values, their likes and abilities, and their stories. In addition to the graphic and audio capabilities of  HyperStudio™, the scrolling text option allowed students to place essays in their multimedia portfolios. They reflected critically upon their understanding of their experiences in a social context beyond their immediate communities. They shared multimedia portfolio pieces with each other via interactive videoconference. Presentations were projected before the classes and viewed individually or in small groups. Students stored files as they generated ideas and received feedback from each other. In addition, and perhaps most importantly, because multimedia software files are easily edited and revised, students changed their presentations as they themselves grew and changed.

A case study approach was used to examine participants and phenomena in the real-life context of the schools (Yin, 1984). The students and teachers collaborating between both distant schools were the participants. Data sources included (a) multimedia portfolios of the border-school students; (b) written reflections of teachers at both sites, students at both sites, and university faculty; and (c) interviews of the border-school students.

Data analyses revealed that students' positive self-concept and intercultural understanding increased in response to Cultural Connections. Four themes emerged from the data: growth, empowerment, comfort with technology, and mentoring. Participants grew personally and intellectually. They felt empowered to achieve goals. They became comfortable with technology, and they provided and/or received mentoring. Students mentored and learned from each other. They also had the benefit of receiving mentoring from both their local and distant teachers. This research indicated that distance technologies can foster team-teaching and that teachers' professional relationships can grow with few face-to-face meetings. Teachers can plan, reflect upon, and conduct long-term curricular activities over distances.

Positive teacher relationships led to opportunities to share planning of distance learning curricular activities for students. In addition, students matured and acquired cultural sensitivity as a result of a year of distance learning activity. Their distance relationships provided opportunities to dispel misconceptions about distant others by gaining an awareness of both similarities and differences between themselves and others.

Cross-classroom collaboration made it possible for young adolescents to expand their worldviews in preparation for contributing in our increasingly intercultural environment. This project demonstrated that in networked classrooms students can connect with people at distant sites within the United States to learn about and from the perspectives of others and to increase their intercultural understandings. As the teacher from the partner-school reports about Cultural Connections, "We all value each other; our students are the winners."

International Components of Cultural Connections

In 1998 two international partnerships within Cultural Connections began. These partnerships connected educators and students in Texas with their counterparts in Mexico at the K-12 level and in Taiwan at the university level. To investigate the progress of the collaborative activities across international boundaries, conducted studies were conducted around these questions: (1) How is distance team-teaching achieved, what constraints arise, how might these constraints be overcome, and what is gained? (2) What are distance partners’ views about each other, and do those views shift as a result of collaborative activity?

K-12 Teachers and Students in Texas and Mexico

Case study methodologies were used to explore the activities and products of activities conducted via videoconference by two fourth-grade classes each in Mexico City and two fourth-grade classes in College Station, Texas (Cifuentes & Murphy, 1999). The need for collaboration was established through analysis of poems that students wrote about each other’s cultures prior to any distance learning activities. The Mexican children spoke English fluently as they had been in their bilingual school since kindergarten. They also had enough previous experience with U.S. culture to be able to describe the culture accurately in poetry. On the other hand, most Texan children knew no Spanish, had little knowledge of Mexico, and had to write about their own culture or an imaginary place, or else to refer to stereotypes in order to create a poem.

The activities in the partnership were unusual in that they were designed to help the students understand each other’s cultures by walking in each other’s shoes. First, all four classes attended the poetry writing workshops in which they wrote poems about the other nation. Second, the students wrote a story of a day in the life of a fourth-grader in the other country. Both of these activities were meant to help students establish how much they did or did not know about each other’s lives so that, as the year progressed, they could set personal goals for gaining knowledge. In addition, they completed a survey that provided indications of the values and artistic interests of each child. They also created student profile sheets that described their families, favorite subjects in school, favorite foods, and special interests, and also included their pictures. They shared these poems, stories, surveys, and profiles with each other via videoconference at the beginning of the partnership; the teachers then made them available during the school year. Because most of these documents were not electronic and the mail system was insecure, they used a messenger who traveled between Mexico and Texas regularly for unrelated business purposes.

As in the Texas partnership, several of the curricular activities were stimulated by the book I Felt Like I Was From Another Planet (Dresser, 1994). For example, in a pilot study conducted the previous year, students conducted an activity on table manners with the goals of learning about:

Cultural adaptations through imitation and trial and error; cultural relativity—not being judgmental about other people’s ways; the influence of cultural rules and customs that have been informally and unconsciously learned and accepted, yet rarely questioned; and what is acceptable and approved in one culture yet might be offensive or unacceptable elsewhere (p. 47).

The participating classes then met twice in 90-minute videoconferences to introduce themselves, show collages of images representing their family and interests, and share personal ancestry. After these meetings, students were able to discuss their cultural similarities and differences and could recognize the differences in levels of knowledge about each other’s cultures discussed earlier in this paper.

A third 90-minute videoconference was designed to help students understand the interpretive nature of history and the role that perspective plays in that interpretation. Students conducted an activity on what Texans call “The Texas Revolution” with the objectives of enabling them to— (1) describe why the battle of the Alamo occurred, (2) create a dramatic representation of the battle, and (3) write an essay comparing the U.S. and Mexican interpretations of the story of the Alamo. Prior to the videoconference, students read a short story written by the first author, “The Battle of Cottonwood Ridge,” associated with events of the battle of the Alamo. To encourage objectivity, the names Mexico, Texas, and the Alamo were changed. Students pretended to be present at the battle: they picked sides, and wrote a diary entry about what they did, why, and what happened to them. Only 6 Mexicans and 11 Texans chose to be on the Texas side, while 38 Mexicans and 31 Texans picked Mexico’s side. At that point, the teachers revealed to their students that they had read about the battle of the Alamo of 1836 and that Mexico and Texas were involved.

Next, students read the chapters about the period of the Revolution from both the Texas and Mexican texts and conducted supportive reading activities. The Mexican text was translated to English for the American students. The classes independently identified similarities and differences between the stories told in the texts. Then, each student wrote a comparative essay regarding Mexican and Texan interpretations of the Texas Revolution. In small groups students developed brief reenactments of a story about the Alamo.

Teachers from each site selected the “best” diary entry, comparative essay, and reenactment for presentation to the distant audience. During the fourth 90-minute videoconference, students alternated across sites to read their diary entries, perform their reenactments, and read their comparative essays. After the videoconference, they discussed what they remembered from the diaries, reenactments, and essays, and then they reviewed what was learned about the reasons for and events of the battle of the Alamo and the different perspectives of Mexico and the United States.

Approximately a month after the videoconference in which students explored the 1836 battle for Texas, the classes acted out folktales and sang folksongs with each other via a fifth 90-minute videoconference. In preparation for another videoconference, they created murals, shared pictures of murals in their city and town, and discussed their contents. Each student collected a list of images in the murals of each other’s countries and then compared the types of images used. The classes also had planned a final videoconference to exchange recipes and party traditions and have a shared celebration-- a fiesta for the Texans and a party for the Mexicans. Due to complicated schedules, this meeting was canceled.

The students participated fully in the above activities and took great interest in each other. Through the activities they tried to get inside the shoes of the other culture and become curious about each other’s perspectives. Each of the activities initiated by the project led to a flood of student questioning regarding the life of the distant others. Thus the children were brought together for greater understanding of the many ways in which they were both similar to and different from each other.

The Texan fourth-grade students’ lack of knowledge of Mexican culture contrasted sharply with the Mexican students’ high level of knowledge of U.S. culture. This contrast may be explained in part by the socioeconomic status of the Mexican students, who attended an exclusive private school and had extensive opportunities in both language learning and world travel. The Texan students, who attended a public school, were quite diverse in their socioeconomic status and limited in their exposure to other languages and travel opportunities.  

Preservice Teachers in Texas and Students of English in Taiwan

To prepare U.S. preservice teachers for online teaching and reaching diverse learners, and to provide English instruction to Taiwanese students, American and Taiwanese university students corresponded via email. The American preservice teachers explored the theory and practice of online instruction, corresponded as tutors to teach English language and American culture, and reflected upon their experiences. Taiwanese students practiced English and exchanged cultural information. Research on this collaborative project explored documentation of correspondences and journal entries about the perceived impact of each correspondence in order to identify the benefits and limitations of online teaching and learning, online teaching strategies, and cultural aspects associated with intercultural collaboration.

The 37 American students-- who were preparing to teach English, social studies, political science, economics and/or history at the secondary level-- were paired with Taiwanese students majoring in English language and literature. Preparation for the difficult task of online teaching included providing the Americans with a lecture, discussion, supportive readings, example tutorial correspondences, and a web site of resources. The digital pictures of the Americans and Taiwanese students on the Web site facilitated social presence (Gunawardena, 1994) during online correspondence. In addition, the Web site (http://www.eng.fju.tw/cultural_connections.htm) included a downloadable lecture, the expected online correspondence process guidelines, a formative evaluation survey, sample correspondences, and samples of participants’ reflections. The Americans read on topics such as effective facilitation of computer conferencing (Berge, 1997; Cifuentes, Murphy, Segur, & Kodali, 1997), interactivity in online environments (Gunawardena, 1992), and transactional distance (Moore, 1993). In addition, a FirstClass™ electronic bulletin-board system was used to model online instruction in mock tutorials. Americans studied how to develop lessons using an instructional design model (Gagne, Briggs, & Wager, 1992) and “lurked” during the demonstration of the delivery of sample online lessons in language and social studies.

The American students corresponded weekly with their partners in Taiwan and sent at least eight messages during two months. They began by introducing themselves and their intention to provide instruction in the English language and American culture. In a second message, they established the needs of their keypals by 1) asking what their partners needed to learn and how they might help, and 2) examining samples of their partners’ writing to ascertain their capabilities. The rest of the correspondences (a minimum of six) were supposed to include instruction in the English language and exchanges of information about American and Taiwanese cultures. The Americans began instructing their partners while attending to their capability levels.

Similarly, Taiwanese students were to introduce themselves in the first letter.  The second message was to explain their needs of assistance from their partners and to help the Americans establish learning goals that ranged from understanding Shakespeare’s English, practicing conversational English, and reading novels, to becoming acquainted with American culture. The subsequent messages were to interact with the Americans on the selected goals.

Data sources for analyzing the partnership included the following: (a) printouts of the correspondences, (b) American’s formative evaluations, (c) American’s reflective journal entries, and (d) surveys of Taiwanese partners. Through ethnographic methods it was found that the authentic experiences designed to meet the objectives of both the Americans and the Taiwanese students’ courses proved effective. The American students learned about teaching online as well as teaching in general by applying instructional strategies with real learners. At the same time, the Taiwanese students received instruction from native English language speakers and were able to communicate within the American culture. Such authenticity could only be attained through application of distance technologies. As a result of their experiences, participants constructed elaborate understandings of the cultures of teaching and language learning. An unplanned outcome was that several partners declared their intention to continue their distance relationships long after the course.

This research indicated that educational endeavors are wise to infuse authentic activities facilitated by telecommunications technologies into their curricula. Such infusion becomes possible as more schools go online. In this partnership, benefits derived from telecommunications infusion included learning how to use telecommunications to increase expertise in content areas under study, providing for individualized instruction, improving language and communication skills in English, and providing for cultural exchange.

However, limitations of telecommunications infusion may arise. Participants may feel a lack of humanity in the telecommunications environment and, as a result become unresponsive or resentful of the demands on their time. In addition, they may feel unqualified to meet course objectives via email correspondence. To overcome these limitations, instructors should provide substantial opportunities for interaction among partners. Synchronous chats and videoconferencing can enhance the human relationship, already established through email. Instructors should also provide guidance for teaching and learning online. Such guidance might include examination of effective online teaching as well as modeling each of the strategies for online teaching (Cifuentes & Shih, 1999).  

The most effective online teaching and learning among partners in this study included application of a variety of strategies and frequent messaging and strategy use. While some Americans used a variety of strategies and provided excellent instruction, their Taiwanese partners were not necessarily responsive. At the same time, other Americans did not provide quality instruction for some Taiwanese students who were ready and willing to learn. Thus, some pairs were not as effective as they could have been, due to lack of participation on the part of one partner. Moreover, motivation can impact the extent of participation in distance learning. For some participants, distance collaboration was difficult and time-consuming. When the participants perceived that the amount of learning did not match the effort expended, or that the concepts learned were irrelevant to their personal goals, they lost their motivation. However, when both the Americans and Taiwanese students were motivated and devoted to the partnership, they taught better and learned more. The more the pairs interacted through writing, the more they practiced teaching and learning; and more practice led to higher perceived effectiveness.

This research identified categories of instructional strategies that can guide further teacher preparation efforts and indicated that use of the full range of strategies is most effective in online environments. Strategies identified were: facilitative information, questions and answers from tutor to student, questions and answers from student to tutor, topic discussion, problem solving, critique of writing, and recommendations for metacognition. Future research can expand upon this list of strategies and investigate methods to prepare teachers to apply all identified strategies.

Online learning environments lend themselves well to constructivist learning in that transactional distance (Moore, 1993) encourages teachers to maintain a facilitative rather than an authoritative role. In this partnership, the most effective tutors took a facilitative role by providing their partners with “facilitative information” in the form of references to resources so that the learners could go beyond the partnership to learn on their own.

Problem-solving strategies distinguished the highly effective from the less effective correspondences. Although the highly effective pairs provided less critique of writing than did the less effective, this does not indicate that critique should be avoided in correspondence. In fact, based upon this research, critique of writing coupled with appropriate problem solving strategies in response to the language problems identified in the critique are recommended. Developing problem solving exercises involves more time and creativity on the part of the teacher than does a simple critique, but appears to pay off in the learners’ perception of teacher effectiveness.

Discussion

The Cultural Connections model was applied to implement constructivist, intercultural distance learning partnerships within Texas and between Texas students and students in Mexico, and Taiwan. In the three partnerships described in this paper, students participated in distance learning activities that expanded their worldviews. The partnerships were designed to facilitate world citizenship for each individual who participated in collaborative Cultural Connections activities. Respect for differences as well as similarities among learners fundamentally infused the activities. Although Postman (1995) expresses concern that technology isolates people, distance technologies can be used to achieve the desirable “End(s) of Education” that Postman describes: “to find and promote large, inclusive narratives for all students to believe in” (p. 144), and “to help the young transcend individual identity by finding inspiration in a story of humanity” (p. 171). In the three Cultural Connections partnerships, bonds were established and strengthened among members of intercultural learning communities through curricular activities facilitated by telecommunications.  

These cases of national and international team-teaching provide the basis for a cohesive model that others can use to expand their learning communities within and beyond national borders. This model, with 12 fluid steps, reflects experiences with management of expanding learning communities using telecommunications. Each implementation of the model provided new insight into answers to the important questions raised earlier: (1) How is distance team-teaching achieved, what constraints arise, how might these constraints be overcome, and what is gained? (2) What are distance partners’ views about each other, and do those views shift as a result of collaborative activity? The stories of these experiences provide insight into the impact of such expanded learning communities on educators and their students.

Within Cultural Connections, international team-teaching was achieved for different reasons. In the partnership with Mexico, an existing videoconferencing infrastructure provided for free and unlimited connections between classrooms in Texas and Mexico City. A Taiwanese graduate student in Texas initiated the Taiwanese partnership with her instructor in the United States and her undergraduate professor in Taiwan. When all constituencies were involved in each phase of the Cultural Connections model, team-teaching proved to be successful; teachers and students participated enthusiastically in activities and acknowledged learning above and beyond what was possible in their self-contained classrooms.

However, successful partnerships can be constrained by cultural differences in interactive styles as well as values among distant partners. For instance, in the Taiwanese connection, the most effective partnerships were those in which the American tutors adopted the role of the effective teacher by applying multiple strategies and by frequent messaging. On the other hand, the preservice teachers who resisted taking on the role of the teacher and instead chose to correspond by initiating friendly topic discussions proved less effective in their language teaching. This phenomenon regarding the role of the teachers is consistent with Hofstede’s (1986) theory that describes a large “power distance” between teachers and learners in Mexico and Taiwan, and a small “power distance” between teachers and learners in the U.S. In the two cases under discussion, the international learning partners tolerated unequal power between teachers and learners while U.S. learners did not.

Acknowledgement and awareness of cultural differences together with shared planning can help developers to overcome the constraints associated with intercultural partnerships. To prepare for an intercultural, telecommunications partnership, administrators and learners are well advised to read about intercultural communication (e.g., Goodman, 1994), successful partnerships (e.g., Tushnet, 1993), and computer conferencing (Berge, 1997). Additionally, activities such as creating Web biographies and moderating computer conferences help to overcome constraints.

The partners involved in the Cultural Connections activities gained in a variety of ways. Those within Texas acknowledged growth, felt empowered, gained comfort with technology, and experienced mentoring relationships. Their positive self-concepts and intercultural understandings increased. Within the Texas-Taiwan connection, participants identified and applied strategies for online partnerships and for online teaching and learning. In all three cases, positive teacher relationships proved critical; teachers gained professionalism through their relationships. Strong administrative support is also crucial to developing and maintaining relationships.

By connecting with people of other cultures, participants grew in their understanding of each other’s cultures, thereby dispelling misconceptions about distant others and expanding their worldviews. In the Texas-Mexico partnership, this growth was accomplished by having the students walk in each other’s footsteps. In each partnership, shared multiple perspectives helped students to construct ideas about issues related to their curriculum. Prior to distance collaboration, participants particularly within Texas knew little about how they were both similar and different from their partners. As a result of the partnerships, their views about distant others shifted. Students acknowledged gaining understanding of each other’s cultures within Texas, and in the case of Texas andTaiwan, they also gained understanding of each other as individuals.

Students who are “provided opportunities to collaborate across cultural and linguistic boundaries in the generation, interpretation, and application of knowledge” (Nieto, 1992) are likely to become world citizens, as advocated by Parker, Ninomiya, and Cogan (1999). It is through partnerships such as these in Cultural Connections that telecommunications can contribute to world citizenship by eliminating boundaries and helping people virtually cross borders.


References

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Cifuentes, L., & Murphy, K. L. (1999). Distance learning among Mexican and Texan children. Educational Technology Research and Development, International Review, 47(4), 94-102.

Cifuentes, L., & Murphy, K. L. (In press). Promoting intercultural understanding, self-esteem, and academic achievement through a distance learning community: Cultural Connections. Educational Technology Research and Development.

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Cifuentes, L., & Shih, Y-C. (1999). Teaching and learning online: A collaboration between U.S and Taiwanese students. Manuscript submitted for publication.

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The Cultural Connections Model

1.     establish a vision for expanding the learning community;

2.     assess needs;

3.     identify distant partners;

4.     communicate the vision among teachers and administrators across sites;

5.     identify existing activities or develop new ones in response to the identified needs;

6.     identify existing or develop new professional development workshops needed to support envisioned activities, such as:

·       relationship building, intercultural communication, and collaboration over distances,

·       meeting the Texas Essential Knowledge and Skills (TEKS) through distance learning,

·       instructional applications of telecommunications (e.g., interactive and desktop videoconferencing, the Web),

·       multimedia development, and

·       development of distance learning activities;

7.     conduct professional development workshops as needed and just-on-time;

8.     connect teachers with distant partners who share interests;

9.     design, develop, and schedule distance learning activities;

10.  assist students in developing products to share for purposes of distance learning;

11.  collaboratively structure initial meetings and follow-up activities; and

12.  plan and implement documentation and evaluation strategies.

 

Figure 1. Cultural Connections Distance Learning Model