libq2003.wp1 8/12/03 

Hyperlink to:
        Association of Research Libraries (ARL) "LibQUAL+TM" Page

        Association of Research Libraries (ARL) "New Measures" Page

        "LibQUAL+TM" Study Bibliography

        "LibQUAL+TM" 2001 Score Norms for Individuals

        "LibQUAL+TM" 2002 Score Norms

        "LibQUAL+TM" 2003 Score Norms for the 3 new Subscales

        portal article on using Score Norms

        Bruce Thompson's Home Page


Jump to:
        Norms for ALL North American students and faculty
        Norms for ALL North American undergraduate students
        Norms for ALL North American graduate students
        Norms for ALL North American faculty
        Norms for ALL North American community colleges
        Norms for ALL North American non-ARL 4 year schools
        Norms for ALL North American ARL 4 year schools
        Norms for ALL North American AAHSL schools
        Norms for ALL North American 4 year undergraduates
        Norms for ALL North American 4 year graduate students
        Norms for ALL North American 4 year faculty
        Norms for ALL British/Scotch respondents

 

"LibQUAL+TM" Spring, 2003 Selected Norms



About Norms

          Raw scores on items, subscales, or total scales are not particularly meaningful; their implications as regards value (i.e., is this score good or bad?) or policy decisions are ambiguous. One vehicle to facilitate the interpretation of Perception scores is to evaluate Perception scores against the standards of Desired performance or Minimally-Acceptable performance. This is "gap score" interpretation.
          A second interpretation aid involves detailed score profiles for peer groups (e.g., only ARL institutions) or subgroups (e.g., only faculty at ARL institutions). This interpretation framework invokes score norms. The tables below provide such norms. More explanation of these interpretation aids can be found in several of our articles, including in particular the 2 articles noted here.

          Cook, C., Heath, F. & Thompson, B. (2002). Score norms for improving library service quality: A LibQUAL+TM study. portal: Libraries and the Academy, 2, 13-26.

          Cook, C., & Thompson, B. (2001). Psychometric properties of scores from the Web-based LibQUAL+TM study of perceptions of library service quality. Library Trends, 49, 585-604.

Definitions
          Percentages are of items on a test. For example, if you score a percentage of 70% on an exam consisting of 100 items, you got 70 of the 100 items correct.
          Percentiles are of people or of institutions and not of items.

Examples
          Let's say that on the Library as Place scale, the mean at your library for all student and faculty users was 5.50. As you can see from the norms tables below, if you wanted to interpret this mean in relation to Spring, 2002 LibQUAL+TM results, you could use the individual norms. This asks, what percentage of people (i.e., students and faculty) had a lower score on this subscale than 5.50?
          If you wanted to interpret the mean of 5.50 using results for all students and faculty from the 2002 data, the answer is 22% had a lower score than 5.50. If you, for example, wanted to interpret the mean of 5.50 using results for only individuals at ARL universities, the answer is 25%.
          You could use also the institutional norms (or use both individual and institutional norms tables). This asks, at what percentage of institutions did students and faculty produce a lower score on this subscale than 5.50? The answer is <5% had a lower score than 5.50.
          The same considerations apply to the use of norms to interpret either Perceived data or Gap Scores. Two gap scores can be computed on LibQUAL+TM. First, Service Adequacy is computed as Perceived minus Minimally Acceptable. Here larger/higher numbers are better (e.g., 5.5 - 5.0 = +0.5 above Minimally Acceptable on the 1-to-9 scale). Second, Service Superiority is computed as Perceived minus Desired. Here also larger/higher numbers are better (e.g., 5.5 - 5.5 = 0.0 means Perceived equals Desired, versus +1.0 means Perceived exceeded Desired expectations, while -0.5 means Percieved was slightly below Desired on the 1-to-9 scale).
          If the service has costs, some might argue that one would not want Perceived to exceed Desired by very much, or limited resources are being wasted. But some elements of service (e.g., being courteous to users) arguably do not have an intrinsic cost.

Reminder
          Some people erroneously believe that norms imply value judgments. Norms make fact statements, and not value statements. Norms tell you how a score "stacks up." But if the score was on something you didn't care about, you wouldn't care if your score "stacked up" low (or if it stacked up high)!!!

About These Norms

          These norms are for the 25-item LibQUAL+TM protocol and the 4 subscales (i.e., Affect of Service, Library as Place, Personal Control, and Information Access). Norms are provided for (a) Perceived scores, (b) Service Adequacy gap scores, and (c) Service Superiority gap scores.
          Given sample sizes, norms are provided excluding all respondents except undergraduate and graduate students and faculty. Also, French and Dutch respondents are excluded, as are respondents in public, military, and law libraries in 2003.
          If you want to use the norms for the new 22-item version of the protocol, and the new 3 subscales (i.e., Service Affect, Information Control, and Library as Place), go to:
"LibQUAL+TM" 2003 Score Norms for the 3 new Subscales





Norms for ALL North American students and faculty 

TOT_PER   mean Perceived for core ques of survey (

Mean          7.052      Median        7.208      Std dev       1.150
Kurtosis      1.679      Skewness      -.968      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       3.560         2.00       4.182         3.00       4.520
   4.00       4.783         5.00       4.958         6.00       5.080
   7.00       5.200         8.00       5.320         9.00       5.440
  10.00       5.524        11.00       5.625        12.00       5.720
  13.00       5.792        14.00       5.864        15.00       5.920
  16.00       6.000        17.00       6.040        18.00       6.095
  19.00       6.160        20.00       6.200        21.00       6.250
  22.00       6.292        23.00       6.348        24.00       6.391
  25.00       6.435        26.00       6.478        27.00       6.520
  28.00       6.556        29.00       6.583        30.00       6.625
  31.00       6.650        32.00       6.680        33.00       6.720
  34.00       6.760        35.00       6.792        36.00       6.826
  37.00       6.840        38.00       6.880        39.00       6.917
  40.00       6.952        41.00       6.960        42.00       7.000
  43.00       7.000        44.00       7.042        45.00       7.080
  46.00       7.100        47.00       7.125        48.00       7.160
  49.00       7.188        50.00       7.208        51.00       7.240
  52.00       7.261        53.00       7.280        54.00       7.320
  55.00       7.333        56.00       7.360        57.00       7.400
  58.00       7.417        59.00       7.440        60.00       7.478
  61.00       7.500        62.00       7.520        63.00       7.545
  64.00       7.563        65.00       7.600        66.00       7.625
  67.00       7.640        68.00       7.680        69.00       7.708
  70.00       7.720        71.00       7.760        72.00       7.786
  73.00       7.800        74.00       7.840        75.00       7.870
  76.00       7.880        77.00       7.920        78.00       7.957
  79.00       7.960        80.00       8.000        81.00       8.040
  82.00       8.080        83.00       8.091        84.00       8.125
  85.00       8.160        86.00       8.200        87.00       8.240
  88.00       8.280        89.00       8.320        90.00       8.364
  91.00       8.417        92.00       8.478        93.00       8.520
  94.00       8.600        95.00       8.667        96.00       8.739
  97.00       8.826        98.00       8.920        99.00       9.000

Valid cases   93550      Missing cases      0

TOTADGAP  Adeq Gap calc as mean adeq gaps of each

Mean           .541      Median         .480      Std dev       1.441
Kurtosis      2.140      Skewness      -.223      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -3.440         2.00      -2.720         3.00      -2.292
   4.00      -2.000         5.00      -1.760         6.00      -1.600
   7.00      -1.450         8.00      -1.320         9.00      -1.200
  10.00      -1.091        11.00      -1.000        12.00       -.920
  13.00       -.840        14.00       -.783        15.00       -.720
  16.00       -.640        17.00       -.585        18.00       -.529
  19.00       -.480        20.00       -.440        21.00       -.381
  22.00       -.333        23.00       -.292        24.00       -.250
  25.00       -.217        26.00       -.182        27.00       -.160
  28.00       -.120        29.00       -.080        30.00       -.042
  31.00       -.040        32.00        .000        33.00        .000
  34.00        .000        35.00        .040        36.00        .080
  37.00        .083        38.00        .120        39.00        .160
  40.00        .167        41.00        .200        42.00        .240
  43.00        .278        44.00        .292        45.00        .320
  46.00        .360        47.00        .400        48.00        .435
  49.00        .458        50.00        .480        51.00        .520
  52.00        .560        53.00        .600        54.00        .625
  55.00        .667        56.00        .682        57.00        .720
  58.00        .760        59.00        .800        60.00        .833
  61.00        .870        62.00        .900        63.00        .920
  64.00        .960        65.00       1.000        66.00       1.042
  67.00       1.080        68.00       1.120        69.00       1.160
  70.00       1.200        71.00       1.240        72.00       1.280
  73.00       1.320        74.00       1.360        75.00       1.400
  76.00       1.440        77.00       1.500        78.00       1.542
  79.00       1.600        80.00       1.640        81.00       1.682
  82.00       1.750        83.00       1.800        84.00       1.870
  85.00       1.920        86.00       2.000        87.00       2.043
  88.00       2.120        89.00       2.200        90.00       2.286
  91.00       2.375        92.00       2.480        93.00       2.600
  94.00       2.720        95.00       2.840        96.00       3.000
  97.00       3.240        98.00       3.542        99.00       4.000

Valid cases   93550      Missing cases      0

TOTSUGAP  Sup Gap calc as mean super gaps of each

Mean          -.914      Median        -.773      Std dev       1.176
Kurtosis      2.852      Skewness      -.822      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -4.560         2.00      -3.880         3.00      -3.500
   4.00      -3.217         5.00      -3.000         6.00      -2.840
   7.00      -2.680         8.00      -2.560         9.00      -2.455
  10.00      -2.360        11.00      -2.280        12.00      -2.200
  13.00      -2.120        14.00      -2.042        15.00      -2.000
  16.00      -1.920        17.00      -1.880        18.00      -1.833
  19.00      -1.773        20.00      -1.720        21.00      -1.680
  22.00      -1.640        23.00      -1.600        24.00      -1.560
  25.00      -1.520        26.00      -1.480        27.00      -1.440
  28.00      -1.400        29.00      -1.375        30.00      -1.333
  31.00      -1.318        32.00      -1.280        33.00      -1.240
  34.00      -1.208        35.00      -1.182        36.00      -1.160
  37.00      -1.120        38.00      -1.087        39.00      -1.080
  40.00      -1.040        41.00      -1.000        42.00      -1.000
  43.00       -.958        44.00       -.920        45.00       -.913
  46.00       -.880        47.00       -.840        48.00       -.833
  49.00       -.800        50.00       -.773        51.00       -.750
  52.00       -.720        53.00       -.700        54.00       -.680
  55.00       -.640        56.00       -.625        57.00       -.600
  58.00       -.571        59.00       -.556        60.00       -.520
  61.00       -.500        62.00       -.478        63.00       -.440
  64.00       -.417        65.00       -.400        66.00       -.360
  67.00       -.348        68.00       -.320        69.00       -.286
  70.00       -.261        71.00       -.240        72.00       -.208
  73.00       -.190        74.00       -.160        75.00       -.125
  76.00       -.120        77.00       -.080        78.00       -.043
  79.00       -.040        80.00        .000        81.00        .000
  82.00        .000        83.00        .040        84.00        .043
  85.00        .080        86.00        .120        87.00        .160
  88.00        .200        89.00        .240        90.00        .280
  91.00        .350        92.00        .400        93.00        .480
  94.00        .560        95.00        .680        96.00        .800
  97.00        .958        98.00       1.174        99.00       1.600

Valid cases   93550      Missing cases      0

D1AVGPER  Aff of Service - Perceived Mean

Mean          7.143      Median        7.333      Std dev       1.331
Kurtosis      1.621      Skewness     -1.059      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       2.889         2.00       3.667         3.00       4.125
   4.00       4.444         5.00       4.667         6.00       4.889
   7.00       5.000         8.00       5.111         9.00       5.222
  10.00       5.333        11.00       5.444        12.00       5.556
  13.00       5.667        14.00       5.778        15.00       5.780
  16.00       5.889        17.00       6.000        18.00       6.000
  19.00       6.111        20.00       6.125        21.00       6.222
  22.00       6.250        23.00       6.333        24.00       6.333
  25.00       6.444        26.00       6.444        27.00       6.556
  28.00       6.556        29.00       6.625        30.00       6.667
  31.00       6.667        32.00       6.778        33.00       6.778
  34.00       6.778        35.00       6.889        36.00       6.889
  37.00       6.889        38.00       7.000        39.00       7.000
  40.00       7.000        41.00       7.000        42.00       7.111
  43.00       7.111        44.00       7.125        45.00       7.222
  46.00       7.222        47.00       7.222        48.00       7.286
  49.00       7.333        50.00       7.333        51.00       7.375
  52.00       7.444        53.00       7.444        54.00       7.444
  55.00       7.500        56.00       7.556        57.00       7.556
  58.00       7.556        59.00       7.667        60.00       7.667
  61.00       7.667        62.00       7.714        63.00       7.778
  64.00       7.778        65.00       7.778        66.00       7.857
  67.00       7.889        68.00       7.889        69.00       7.889
  70.00       8.000        71.00       8.000        72.00       8.000
  73.00       8.000        74.00       8.111        75.00       8.111
  76.00       8.111        77.00       8.143        78.00       8.222
  79.00       8.222        80.00       8.250        81.00       8.333
  82.00       8.333        83.00       8.429        84.00       8.444
  85.00       8.444        86.00       8.556        87.00       8.556
  88.00       8.625        89.00       8.667        90.00       8.667
  91.00       8.778        92.00       8.778        93.00       8.889
  94.00       8.889        95.00       9.000        96.00       9.000
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   93413      Missing cases    137

D1ADQGAP  Aff of Service - Mean Adequacy Gap

Mean           .686      Median         .667      Std dev       1.539
Kurtosis      2.635      Skewness      -.379      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -3.889         2.00      -3.000         3.00      -2.444
   4.00      -2.111         5.00      -1.778         6.00      -1.556
   7.00      -1.375         8.00      -1.222         9.00      -1.111
  10.00      -1.000        11.00       -.889        12.00       -.778
  13.00       -.667        14.00       -.625        15.00       -.556
  16.00       -.444        17.00       -.444        18.00       -.333
  19.00       -.333        20.00       -.222        21.00       -.222
  22.00       -.125        23.00       -.111        24.00       -.111
  25.00        .000        26.00        .000        27.00        .000
  28.00        .000        29.00        .000        30.00        .000
  31.00        .000        32.00        .000        33.00        .111
  34.00        .111        35.00        .111        36.00        .222
  37.00        .222        38.00        .222        39.00        .250
  40.00        .333        41.00        .333        42.00        .333
  43.00        .429        44.00        .444        45.00        .444
  46.00        .500        47.00        .556        48.00        .556
  49.00        .571        50.00        .667        51.00        .667
  52.00        .667        53.00        .778        54.00        .778
  55.00        .778        56.00        .875        57.00        .889
  58.00        .889        59.00       1.000        60.00       1.000
  61.00       1.000        62.00       1.000        63.00       1.111
  64.00       1.111        65.00       1.125        66.00       1.222
  67.00       1.222        68.00       1.286        69.00       1.333
  70.00       1.333        71.00       1.444        72.00       1.444
  73.00       1.500        74.00       1.556        75.00       1.556
  76.00       1.667        77.00       1.667        78.00       1.750
  79.00       1.778        80.00       1.875        81.00       1.889
  82.00       2.000        83.00       2.000        84.00       2.111
  85.00       2.111        86.00       2.222        87.00       2.250
  88.00       2.333        89.00       2.444        90.00       2.556
  91.00       2.667        92.00       2.778        93.00       2.889
  94.00       3.000        95.00       3.111        96.00       3.333
  97.00       3.556        98.00       3.889        99.00       4.333

Valid cases   93413      Missing cases    137

D1SUPGAP  Aff of Service - Mean Superiority Gap

Mean          -.743      Median        -.556      Std dev       1.320
Kurtosis      3.657      Skewness     -1.036      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.222         2.00      -4.250         3.00      -3.778
   4.00      -3.444         5.00      -3.125         6.00      -2.889
   7.00      -2.778         8.00      -2.556         9.00      -2.444
  10.00      -2.333        11.00      -2.222        12.00      -2.111
  13.00      -2.000        14.00      -2.000        15.00      -1.889
  16.00      -1.778        17.00      -1.778        18.00      -1.667
  19.00      -1.667        20.00      -1.556        21.00      -1.556
  22.00      -1.444        23.00      -1.444        24.00      -1.333
  25.00      -1.333        26.00      -1.333        27.00      -1.222
  28.00      -1.222        29.00      -1.200        30.00      -1.111
  31.00      -1.111        32.00      -1.111        33.00      -1.000
  34.00      -1.000        35.00      -1.000        36.00       -.889
  37.00       -.889        38.00       -.889        39.00       -.875
  40.00       -.778        41.00       -.778        42.00       -.778
  43.00       -.714        44.00       -.667        45.00       -.667
  46.00       -.667        47.00       -.600        48.00       -.556
  49.00       -.556        50.00       -.556        51.00       -.500
  52.00       -.444        53.00       -.444        54.00       -.444
  55.00       -.375        56.00       -.333        57.00       -.333
  58.00       -.333        59.00       -.286        60.00       -.222
  61.00       -.222        62.00       -.222        63.00       -.222
  64.00       -.125        65.00       -.111        66.00       -.111
  67.00       -.111        68.00       -.111        69.00        .000
  70.00        .000        71.00        .000        72.00        .000
  73.00        .000        74.00        .000        75.00        .000
  76.00        .000        77.00        .000        78.00        .000
  79.00        .111        80.00        .111        81.00        .111
  82.00        .125        83.00        .222        84.00        .222
  85.00        .250        86.00        .333        87.00        .333
  88.00        .444        89.00        .444        90.00        .556
  91.00        .556        92.00        .667        93.00        .778
  94.00        .889        95.00       1.000        96.00       1.111
  97.00       1.333        98.00       1.571        99.00       2.111

Valid cases   93413      Missing cases    137

D2AVGPER  Lib as Place - Perceived Mean

Mean          6.916      Median        7.200      Std dev       1.467
Kurtosis       .979      Skewness      -.927      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       2.400         2.00       3.000         3.00       3.600
   4.00       4.000         5.00       4.200         6.00       4.400
   7.00       4.600         8.00       4.750         9.00       4.800
  10.00       5.000        11.00       5.000        12.00       5.200
  13.00       5.200        14.00       5.400        15.00       5.400
  16.00       5.500        17.00       5.600        18.00       5.600
  19.00       5.750        20.00       5.800        21.00       5.800
  22.00       6.000        23.00       6.000        24.00       6.000
  25.00       6.000        26.00       6.200        27.00       6.200
  28.00       6.200        29.00       6.250        30.00       6.400
  31.00       6.400        32.00       6.400        33.00       6.500
  34.00       6.600        35.00       6.600        36.00       6.600
  37.00       6.600        38.00       6.750        39.00       6.800
  40.00       6.800        41.00       6.800        42.00       6.800
  43.00       7.000        44.00       7.000        45.00       7.000
  46.00       7.000        47.00       7.000        48.00       7.000
  49.00       7.000        50.00       7.200        51.00       7.200
  52.00       7.200        53.00       7.200        54.00       7.200
  55.00       7.333        56.00       7.400        57.00       7.400
  58.00       7.400        59.00       7.400        60.00       7.500
  61.00       7.500        62.00       7.600        63.00       7.600
  64.00       7.600        65.00       7.600        66.00       7.667
  67.00       7.750        68.00       7.800        69.00       7.800
  70.00       7.800        71.00       7.800        72.00       8.000
  73.00       8.000        74.00       8.000        75.00       8.000
  76.00       8.000        77.00       8.000        78.00       8.000
  79.00       8.200        80.00       8.200        81.00       8.200
  82.00       8.200        83.00       8.250        84.00       8.400
  85.00       8.400        86.00       8.400        87.00       8.500
  88.00       8.600        89.00       8.600        90.00       8.600
  91.00       8.750        92.00       8.800        93.00       8.800
  94.00       9.000        95.00       9.000        96.00       9.000
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   92850      Missing cases    700

D2ADQGAP  Lib as Place - Mean Adequacy Gap

Mean           .711      Median         .600      Std dev       1.841
Kurtosis      1.749      Skewness      -.374      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -4.750         2.00      -3.750         3.00      -3.200
   4.00      -2.800         5.00      -2.400         6.00      -2.200
   7.00      -2.000         8.00      -1.800         9.00      -1.600
  10.00      -1.400        11.00      -1.200        12.00      -1.200
  13.00      -1.000        14.00      -1.000        15.00       -.800
  16.00       -.800        17.00       -.600        18.00       -.600
  19.00       -.600        20.00       -.400        21.00       -.400
  22.00       -.400        23.00       -.200        24.00       -.200
  25.00       -.200        26.00       -.200        27.00        .000
  28.00        .000        29.00        .000        30.00        .000
  31.00        .000        32.00        .000        33.00        .000
  34.00        .000        35.00        .000        36.00        .000
  37.00        .200        38.00        .200        39.00        .200
  40.00        .200        41.00        .400        42.00        .400
  43.00        .400        44.00        .400        45.00        .400
  46.00        .500        47.00        .600        48.00        .600
  49.00        .600        50.00        .600        51.00        .750
  52.00        .800        53.00        .800        54.00        .800
  55.00        .800        56.00       1.000        57.00       1.000
  58.00       1.000        59.00       1.000        60.00       1.000
  61.00       1.200        62.00       1.200        63.00       1.200
  64.00       1.250        65.00       1.400        66.00       1.400
  67.00       1.400        68.00       1.400        69.00       1.500
  70.00       1.600        71.00       1.600        72.00       1.600
  73.00       1.750        74.00       1.800        75.00       1.800
  76.00       1.800        77.00       2.000        78.00       2.000
  79.00       2.000        80.00       2.000        81.00       2.200
  82.00       2.200        83.00       2.333        84.00       2.400
  85.00       2.400        86.00       2.600        87.00       2.600
  88.00       2.800        89.00       2.800        90.00       3.000
  91.00       3.000        92.00       3.200        93.00       3.250
  94.00       3.400        95.00       3.600        96.00       3.800
  97.00       4.000        98.00       4.400        99.00       5.000

Valid cases   92850      Missing cases    700

D2SUPGAP  Lib as Place - Mean Superiority Gap

Mean          -.750      Median        -.500      Std dev       1.646
Kurtosis      2.294      Skewness      -.581      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.800         2.00      -5.000         3.00      -4.400
   4.00      -4.000         5.00      -3.800         6.00      -3.500
   7.00      -3.250         8.00      -3.000         9.00      -3.000
  10.00      -2.800        11.00      -2.600        12.00      -2.600
  13.00      -2.400        14.00      -2.400        15.00      -2.200
  16.00      -2.200        17.00      -2.000        18.00      -2.000
  19.00      -2.000        20.00      -1.800        21.00      -1.800
  22.00      -1.750        23.00      -1.600        24.00      -1.600
  25.00      -1.600        26.00      -1.500        27.00      -1.400
  28.00      -1.400        29.00      -1.400        30.00      -1.250
  31.00      -1.200        32.00      -1.200        33.00      -1.200
  34.00      -1.000        35.00      -1.000        36.00      -1.000
  37.00      -1.000        38.00      -1.000        39.00      -1.000
  40.00       -.800        41.00       -.800        42.00       -.800
  43.00       -.800        44.00       -.800        45.00       -.667
  46.00       -.600        47.00       -.600        48.00       -.600
  49.00       -.600        50.00       -.500        51.00       -.400
  52.00       -.400        53.00       -.400        54.00       -.400
  55.00       -.400        56.00       -.333        57.00       -.250
  58.00       -.200        59.00       -.200        60.00       -.200
  61.00       -.200        62.00       -.200        63.00        .000
  64.00        .000        65.00        .000        66.00        .000
  67.00        .000        68.00        .000        69.00        .000
  70.00        .000        71.00        .000        72.00        .000
  73.00        .000        74.00        .000        75.00        .000
  76.00        .200        77.00        .200        78.00        .200
  79.00        .200        80.00        .250        81.00        .400
  82.00        .400        83.00        .400        84.00        .500
  85.00        .600        86.00        .600        87.00        .667
  88.00        .800        89.00        .800        90.00       1.000
  91.00       1.000        92.00       1.200        93.00       1.200
  94.00       1.400        95.00       1.600        96.00       1.800
  97.00       2.000        98.00       2.500        99.00       3.200

Valid cases   92850      Missing cases    700

D3AVGPER  Pers Control - Perceived Mean

Mean          7.083      Median        7.333      Std dev       1.231
Kurtosis      1.764      Skewness     -1.037      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       3.167         2.00       4.000         3.00       4.333
   4.00       4.667         5.00       4.833         6.00       5.000
   7.00       5.167         8.00       5.167         9.00       5.333
  10.00       5.500        11.00       5.500        12.00       5.667
  13.00       5.667        14.00       5.833        15.00       5.833
  16.00       6.000        17.00       6.000        18.00       6.000
  19.00       6.167        20.00       6.167        21.00       6.200
  22.00       6.333        23.00       6.333        24.00       6.333
  25.00       6.500        26.00       6.500        27.00       6.500
  28.00       6.500        29.00       6.667        30.00       6.667
  31.00       6.667        32.00       6.667        33.00       6.800
  34.00       6.833        35.00       6.833        36.00       6.833
  37.00       6.833        38.00       7.000        39.00       7.000
  40.00       7.000        41.00       7.000        42.00       7.000
  43.00       7.000        44.00       7.167        45.00       7.167
  46.00       7.167        47.00       7.167        48.00       7.167
  49.00       7.200        50.00       7.333        51.00       7.333
  52.00       7.333        53.00       7.333        54.00       7.333
  55.00       7.333        56.00       7.500        57.00       7.500
  58.00       7.500        59.00       7.500        60.00       7.500
  61.00       7.500        62.00       7.667        63.00       7.667
  64.00       7.667        65.00       7.667        66.00       7.667
  67.00       7.667        68.00       7.800        69.00       7.833
  70.00       7.833        71.00       7.833        72.00       7.833
  73.00       7.833        74.00       8.000        75.00       8.000
  76.00       8.000        77.00       8.000        78.00       8.000
  79.00       8.000        80.00       8.000        81.00       8.167
  82.00       8.167        83.00       8.167        84.00       8.167
  85.00       8.333        86.00       8.333        87.00       8.333
  88.00       8.333        89.00       8.500        90.00       8.500
  91.00       8.500        92.00       8.667        93.00       8.667
  94.00       8.667        95.00       8.833        96.00       8.833
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   93548      Missing cases      2

D3ADQGAP  Pers Control - Mean Adequacy Gap

Mean           .415      Median         .333      Std dev       1.563
Kurtosis      1.967      Skewness      -.337      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -4.000         2.00      -3.167         3.00      -2.800
   4.00      -2.500         5.00      -2.167         6.00      -2.000
   7.00      -1.833         8.00      -1.667         9.00      -1.500
  10.00      -1.400        11.00      -1.333        12.00      -1.167
  13.00      -1.167        14.00      -1.000        15.00      -1.000
  16.00       -.833        17.00       -.833        18.00       -.833
  19.00       -.667        20.00       -.667        21.00       -.667
  22.00       -.500        23.00       -.500        24.00       -.500
  25.00       -.333        26.00       -.333        27.00       -.333
  28.00       -.333        29.00       -.167        30.00       -.167
  31.00       -.167        32.00       -.167        33.00        .000
  34.00        .000        35.00        .000        36.00        .000
  37.00        .000        38.00        .000        39.00        .000
  40.00        .000        41.00        .167        42.00        .167
  43.00        .167        44.00        .167        45.00        .167
  46.00        .333        47.00        .333        48.00        .333
  49.00        .333        50.00        .333        51.00        .500
  52.00        .500        53.00        .500        54.00        .500
  55.00        .500        56.00        .667        57.00        .667
  58.00        .667        59.00        .667        60.00        .800
  61.00        .833        62.00        .833        63.00        .833
  64.00        .833        65.00       1.000        66.00       1.000
  67.00       1.000        68.00       1.000        69.00       1.167
  70.00       1.167        71.00       1.167        72.00       1.167
  73.00       1.333        74.00       1.333        75.00       1.333
  76.00       1.333        77.00       1.500        78.00       1.500
  79.00       1.500        80.00       1.667        81.00       1.667
  82.00       1.667        83.00       1.833        84.00       1.833
  85.00       1.833        86.00       2.000        87.00       2.000
  88.00       2.167        89.00       2.167        90.00       2.333
  91.00       2.333        92.00       2.500        93.00       2.600
  94.00       2.667        95.00       2.833        96.00       3.000
  97.00       3.333        98.00       3.667        99.00       4.000

Valid cases   93548      Missing cases      2

D3SUPGAP  Pers Control - Mean Superiority Gap

Mean         -1.090      Median       -1.000      Std dev       1.294
Kurtosis      2.420      Skewness      -.837      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.167         2.00      -4.333         3.00      -4.000
   4.00      -3.667         5.00      -3.400         6.00      -3.167
   7.00      -3.000         8.00      -3.000         9.00      -2.833
  10.00      -2.667        11.00      -2.667        12.00      -2.500
  13.00      -2.500        14.00      -2.333        15.00      -2.333
  16.00      -2.167        17.00      -2.167        18.00      -2.167
  19.00      -2.000        20.00      -2.000        21.00      -2.000
  22.00      -1.833        23.00      -1.833        24.00      -1.833
  25.00      -1.800        26.00      -1.667        27.00      -1.667
  28.00      -1.667        29.00      -1.667        30.00      -1.500
  31.00      -1.500        32.00      -1.500        33.00      -1.500
  34.00      -1.400        35.00      -1.333        36.00      -1.333
  37.00      -1.333        38.00      -1.333        39.00      -1.250
  40.00      -1.167        41.00      -1.167        42.00      -1.167
  43.00      -1.167        44.00      -1.167        45.00      -1.000
  46.00      -1.000        47.00      -1.000        48.00      -1.000
  49.00      -1.000        50.00      -1.000        51.00       -.833
  52.00       -.833        53.00       -.833        54.00       -.833
  55.00       -.833        56.00       -.833        57.00       -.667
  58.00       -.667        59.00       -.667        60.00       -.667
  61.00       -.667        62.00       -.667        63.00       -.500
  64.00       -.500        65.00       -.500        66.00       -.500
  67.00       -.500        68.00       -.400        69.00       -.333
  70.00       -.333        71.00       -.333        72.00       -.333
  73.00       -.333        74.00       -.167        75.00       -.167
  76.00       -.167        77.00       -.167        78.00       -.167
  79.00        .000        80.00        .000        81.00        .000
  82.00        .000        83.00        .000        84.00        .000
  85.00        .000        86.00        .000        87.00        .000
  88.00        .167        89.00        .167        90.00        .167
  91.00        .333        92.00        .333        93.00        .500
  94.00        .500        95.00        .667        96.00        .800
  97.00       1.000        98.00       1.167        99.00       1.600

Valid cases   93548      Missing cases      2

D4AVGPER  Acc to Information - Perceived Mean

Mean          6.975      Median        7.200      Std dev       1.277
Kurtosis      1.367      Skewness      -.952      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       3.000         2.00       3.750         3.00       4.000
   4.00       4.400         5.00       4.600         6.00       4.800
   7.00       5.000         8.00       5.000         9.00       5.200
  10.00       5.250        11.00       5.400        12.00       5.400
  13.00       5.600        14.00       5.600        15.00       5.750
  16.00       5.800        17.00       5.800        18.00       6.000
  19.00       6.000        20.00       6.000        21.00       6.000
  22.00       6.200        23.00       6.200        24.00       6.200
  25.00       6.250        26.00       6.400        27.00       6.400
  28.00       6.400        29.00       6.400        30.00       6.500
  31.00       6.600        32.00       6.600        33.00       6.600
  34.00       6.600        35.00       6.750        36.00       6.750
  37.00       6.800        38.00       6.800        39.00       6.800
  40.00       6.800        41.00       7.000        42.00       7.000
  43.00       7.000        44.00       7.000        45.00       7.000
  46.00       7.000        47.00       7.000        48.00       7.000
  49.00       7.200        50.00       7.200        51.00       7.200
  52.00       7.200        53.00       7.250        54.00       7.250
  55.00       7.250        56.00       7.400        57.00       7.400
  58.00       7.400        59.00       7.400        60.00       7.400
  61.00       7.500        62.00       7.500        63.00       7.500
  64.00       7.600        65.00       7.600        66.00       7.600
  67.00       7.600        68.00       7.667        69.00       7.750
  70.00       7.750        71.00       7.800        72.00       7.800
  73.00       7.800        74.00       7.800        75.00       7.800
  76.00       8.000        77.00       8.000        78.00       8.000
  79.00       8.000        80.00       8.000        81.00       8.000
  82.00       8.000        83.00       8.200        84.00       8.200
  85.00       8.200        86.00       8.200        87.00       8.250
  88.00       8.333        89.00       8.400        90.00       8.400
  91.00       8.500        92.00       8.600        93.00       8.600
  94.00       8.667        95.00       8.800        96.00       8.800
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   93530      Missing cases     20

D4ADQGAP  Acc to Information - Mean Adequacy Gap

Mean           .295      Median         .250      Std dev       1.646
Kurtosis      1.699      Skewness      -.357      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -4.400         2.00      -3.600         3.00      -3.200
   4.00      -2.800         5.00      -2.500         6.00      -2.250
   7.00      -2.200         8.00      -2.000         9.00      -1.800
  10.00      -1.667        11.00      -1.600        12.00      -1.400
  13.00      -1.400        14.00      -1.250        15.00      -1.200
  16.00      -1.200        17.00      -1.000        18.00      -1.000
  19.00      -1.000        20.00       -.800        21.00       -.800
  22.00       -.750        23.00       -.600        24.00       -.600
  25.00       -.600        26.00       -.500        27.00       -.400
  28.00       -.400        29.00       -.400        30.00       -.333
  31.00       -.250        32.00       -.200        33.00       -.200
  34.00       -.200        35.00       -.200        36.00        .000
  37.00        .000        38.00        .000        39.00        .000
  40.00        .000        41.00        .000        42.00        .000
  43.00        .000        44.00        .000        45.00        .200
  46.00        .200        47.00        .200        48.00        .200
  49.00        .250        50.00        .250        51.00        .400
  52.00        .400        53.00        .400        54.00        .400
  55.00        .500        56.00        .500        57.00        .600
  58.00        .600        59.00        .600        60.00        .600
  61.00        .750        62.00        .750        63.00        .800
  64.00        .800        65.00        .800        66.00       1.000
  67.00       1.000        68.00       1.000        69.00       1.000
  70.00       1.000        71.00       1.000        72.00       1.200
  73.00       1.200        74.00       1.200        75.00       1.250
  76.00       1.400        77.00       1.400        78.00       1.400
  79.00       1.500        80.00       1.600        81.00       1.600
  82.00       1.600        83.00       1.750        84.00       1.800
  85.00       1.800        86.00       2.000        87.00       2.000
  88.00       2.000        89.00       2.200        90.00       2.200
  91.00       2.400        92.00       2.400        93.00       2.600
  94.00       2.750        95.00       2.800        96.00       3.000
  97.00       3.250        98.00       3.600        99.00       4.000

Valid cases   93530      Missing cases     20

D4SUPGAP  Acc to Information - Mean Superiority Ga

Mean         -1.139      Median       -1.000      Std dev       1.391
Kurtosis      1.799      Skewness      -.766      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.400         2.00      -4.600         3.00      -4.200
   4.00      -4.000         5.00      -3.750         6.00      -3.500
   7.00      -3.333         8.00      -3.200         9.00      -3.000
  10.00      -3.000        11.00      -2.800        12.00      -2.750
  13.00      -2.600        14.00      -2.600        15.00      -2.400
  16.00      -2.400        17.00      -2.333        18.00      -2.250
  19.00      -2.200        20.00      -2.200        21.00      -2.000
  22.00      -2.000        23.00      -2.000        24.00      -2.000
  25.00      -1.800        26.00      -1.800        27.00      -1.800
  28.00      -1.750        29.00      -1.750        30.00      -1.600
  31.00      -1.600        32.00      -1.600        33.00      -1.500
  34.00      -1.500        35.00      -1.400        36.00      -1.400
  37.00      -1.400        38.00      -1.400        39.00      -1.250
  40.00      -1.250        41.00      -1.200        42.00      -1.200
  43.00      -1.200        44.00      -1.200        45.00      -1.200
  46.00      -1.000        47.00      -1.000        48.00      -1.000
  49.00      -1.000        50.00      -1.000        51.00      -1.000
  52.00      -1.000        53.00       -.800        54.00       -.800
  55.00       -.800        56.00       -.800        57.00       -.750
  58.00       -.750        59.00       -.667        60.00       -.600
  61.00       -.600        62.00       -.600        63.00       -.600
  64.00       -.500        65.00       -.500        66.00       -.500
  67.00       -.400        68.00       -.400        69.00       -.400
  70.00       -.400        71.00       -.250        72.00       -.250
  73.00       -.200        74.00       -.200        75.00       -.200
  76.00       -.200        77.00        .000        78.00        .000
  79.00        .000        80.00        .000        81.00        .000
  82.00        .000        83.00        .000        84.00        .000
  85.00        .000        86.00        .000        87.00        .200
  88.00        .200        89.00        .200        90.00        .250
  91.00        .400        92.00        .400        93.00        .500
  94.00        .600        95.00        .750        96.00        .800
  97.00       1.000        98.00       1.250        99.00       1.750

Valid cases   93530      Missing cases     20





Norms for ALL North American undergraduate students 

TOT_PER   mean Perceived for core ques of survey (

Mean          7.048      Median        7.200      Std dev       1.141
Kurtosis      1.807      Skewness      -.962      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       3.640         2.00       4.240         3.00       4.588
   4.00       4.833         5.00       5.000         6.00       5.083
   7.00       5.208         8.00       5.333         9.00       5.440
  10.00       5.550        11.00       5.640        12.00       5.720
  13.00       5.800        14.00       5.870        15.00       5.920
  16.00       6.000        17.00       6.040        18.00       6.088
  19.00       6.160        20.00       6.200        21.00       6.250
  22.00       6.292        23.00       6.348        24.00       6.391
  25.00       6.435        26.00       6.458        27.00       6.500
  28.00       6.542        29.00       6.583        30.00       6.609
  31.00       6.640        32.00       6.680        33.00       6.720
  34.00       6.750        35.00       6.789        36.00       6.800
  37.00       6.840        38.00       6.875        39.00       6.909
  40.00       6.920        41.00       6.960        42.00       7.000
  43.00       7.000        44.00       7.040        45.00       7.063
  46.00       7.083        47.00       7.120        48.00       7.152
  49.00       7.167        50.00       7.200        51.00       7.217
  52.00       7.240        53.00       7.280        54.00       7.292
  55.00       7.320        56.00       7.360        57.00       7.375
  58.00       7.400        59.00       7.435        60.00       7.458
  61.00       7.480        62.00       7.520        63.00       7.526
  64.00       7.560        65.00       7.583        66.00       7.609
  67.00       7.640        68.00       7.667        69.00       7.682
  70.00       7.720        71.00       7.750        72.00       7.762
  73.00       7.800        74.00       7.833        75.00       7.840
  76.00       7.880        77.00       7.917        78.00       7.929
  79.00       7.960        80.00       8.000        81.00       8.000
  82.00       8.042        83.00       8.083        84.00       8.120
  85.00       8.160        86.00       8.192        87.00       8.227
  88.00       8.263        89.00       8.318        90.00       8.360
  91.00       8.400        92.00       8.455        93.00       8.520
  94.00       8.583        95.00       8.652        96.00       8.750
  97.00       8.833        98.00       8.947        99.00       9.000

Valid cases   49262      Missing cases      0

TOTADGAP  Adeq Gap calc as mean adeq gaps of each

Mean           .648      Median         .583      Std dev       1.437
Kurtosis      2.295      Skewness      -.160      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -3.240         2.00      -2.520         3.00      -2.091
   4.00      -1.810         5.00      -1.600         6.00      -1.440
   7.00      -1.280         8.00      -1.160         9.00      -1.043
  10.00       -.960        11.00       -.880        12.00       -.800
  13.00       -.720        14.00       -.640        15.00       -.583
  16.00       -.520        17.00       -.478        18.00       -.409
  19.00       -.360        20.00       -.320        21.00       -.280
  22.00       -.236        23.00       -.200        24.00       -.160
  25.00       -.120        26.00       -.080        27.00       -.042
  28.00       -.040        29.00        .000        30.00        .000
  31.00        .000        32.00        .040        33.00        .045
  34.00        .080        35.00        .120        36.00        .130
  37.00        .160        38.00        .200        39.00        .227
  40.00        .250        41.00        .280        42.00        .320
  43.00        .348        44.00        .375        45.00        .409
  46.00        .440        47.00        .480        48.00        .520
  49.00        .550        50.00        .583        51.00        .609
  52.00        .640        53.00        .680        54.00        .720
  55.00        .750        56.00        .783        57.00        .800
  58.00        .840        59.00        .880        60.00        .920
  61.00        .958        62.00       1.000        63.00       1.040
  64.00       1.059        65.00       1.087        66.00       1.125
  67.00       1.167        68.00       1.200        69.00       1.240
  70.00       1.280        71.00       1.333        72.00       1.368
  73.00       1.417        74.00       1.458        75.00       1.500
  76.00       1.560        77.00       1.600        78.00       1.640
  79.00       1.696        80.00       1.750        81.00       1.800
  82.00       1.857        83.00       1.920        84.00       2.000
  85.00       2.040        86.00       2.087        87.00       2.167
  88.00       2.250        89.00       2.320        90.00       2.400
  91.00       2.500        92.00       2.600        93.00       2.720
  94.00       2.840        95.00       2.960        96.00       3.130
  97.00       3.375        98.00       3.682        99.00       4.200

Valid cases   49262      Missing cases      0

TOTSUGAP  Sup Gap calc as mean super gaps of each

Mean          -.885      Median        -.760      Std dev       1.157
Kurtosis      3.130      Skewness      -.872      Minimum      -8.000
Maximum       7.174

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -4.480         2.00      -3.800         3.00      -3.400
   4.00      -3.125         5.00      -2.920         6.00      -2.760
   7.00      -2.600         8.00      -2.480         9.00      -2.384
  10.00      -2.292        11.00      -2.208        12.00      -2.130
  13.00      -2.063        14.00      -2.000        15.00      -1.946
  16.00      -1.880        17.00      -1.835        18.00      -1.786
  19.00      -1.722        20.00      -1.680        21.00      -1.640
  22.00      -1.600        23.00      -1.560        24.00      -1.520
  25.00      -1.480        26.00      -1.440        27.00      -1.409
  28.00      -1.375        29.00      -1.348        30.00      -1.320
  31.00      -1.280        32.00      -1.240        33.00      -1.208
  34.00      -1.182        35.00      -1.160        36.00      -1.120
  37.00      -1.087        38.00      -1.080        39.00      -1.040
  40.00      -1.000        41.00      -1.000        42.00       -.958
  43.00       -.920        44.00       -.913        45.00       -.880
  46.00       -.840        47.00       -.833        48.00       -.800
  49.00       -.783        50.00       -.760        51.00       -.720
  52.00       -.708        53.00       -.680        54.00       -.650
  55.00       -.625        56.00       -.600        57.00       -.571
  58.00       -.560        59.00       -.520        60.00       -.500
  61.00       -.480        62.00       -.440        63.00       -.417
  64.00       -.400        65.00       -.360        66.00       -.348
  67.00       -.320        68.00       -.292        69.00       -.261
  70.00       -.240        71.00       -.208        72.00       -.190
  73.00       -.160        74.00       -.125        75.00       -.120
  76.00       -.080        77.00       -.043        78.00       -.040
  79.00        .000        80.00        .000        81.00        .000
  82.00        .000        83.00        .040        84.00        .080
  85.00        .083        86.00        .120        87.00        .160
  88.00        .200        89.00        .240        90.00        .292
  91.00        .360        92.00        .409        93.00        .480
  94.00        .560        95.00        .667        96.00        .792
  97.00        .957        98.00       1.160        99.00       1.600

Valid cases   49262      Missing cases      0

D1AVGPER  Aff of Service - Perceived Mean

Mean          7.009      Median        7.222      Std dev       1.321
Kurtosis      1.476      Skewness      -.980      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       2.889         2.00       3.667         3.00       4.111
   4.00       4.444         5.00       4.667         6.00       4.778
   7.00       5.000         8.00       5.000         9.00       5.111
  10.00       5.222        11.00       5.333        12.00       5.444
  13.00       5.556        14.00       5.625        15.00       5.667
  16.00       5.778        17.00       5.833        18.00       5.889
  19.00       6.000        20.00       6.000        21.00       6.111
  22.00       6.111        23.00       6.222        24.00       6.222
  25.00       6.286        26.00       6.333        27.00       6.333
  28.00       6.444        29.00       6.444        30.00       6.500
  31.00       6.556        32.00       6.556        33.00       6.667
  34.00       6.667        35.00       6.667        36.00       6.778
  37.00       6.778        38.00       6.778        39.00       6.889
  40.00       6.889        41.00       6.889        42.00       7.000
  43.00       7.000        44.00       7.000        45.00       7.000
  46.00       7.111        47.00       7.111        48.00       7.111
  49.00       7.143        50.00       7.222        51.00       7.222
  52.00       7.222        53.00       7.333        54.00       7.333
  55.00       7.333        56.00       7.333        57.00       7.444
  58.00       7.444        59.00       7.444        60.00       7.500
  61.00       7.556        62.00       7.556        63.00       7.556
  64.00       7.625        65.00       7.667        66.00       7.667
  67.00       7.667        68.00       7.778        69.00       7.778
  70.00       7.778        71.00       7.857        72.00       7.889
  73.00       7.889        74.00       7.889        75.00       8.000
  76.00       8.000        77.00       8.000        78.00       8.000
  79.00       8.111        80.00       8.111        81.00       8.125
  82.00       8.222        83.00       8.222        84.00       8.250
  85.00       8.333        86.00       8.333        87.00       8.444
  88.00       8.444        89.00       8.500        90.00       8.556
  91.00       8.625        92.00       8.667        93.00       8.778
  94.00       8.778        95.00       8.889        96.00       8.889
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   49172      Missing cases     90

D1ADQGAP  Aff of Service - Mean Adequacy Gap

Mean           .710      Median         .667      Std dev       1.543
Kurtosis      2.620      Skewness      -.351      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -3.889         2.00      -2.889         3.00      -2.333
   4.00      -2.000         5.00      -1.778         6.00      -1.556
   7.00      -1.333         8.00      -1.222         9.00      -1.111
  10.00      -1.000        11.00       -.889        12.00       -.778
  13.00       -.667        14.00       -.625        15.00       -.556
  16.00       -.444        17.00       -.444        18.00       -.333
  19.00       -.333        20.00       -.222        21.00       -.222
  22.00       -.125        23.00       -.111        24.00       -.111
  25.00        .000        26.00        .000        27.00        .000
  28.00        .000        29.00        .000        30.00        .000
  31.00        .000        32.00        .111        33.00        .111
  34.00        .111        35.00        .143        36.00        .222
  37.00        .222        38.00        .222        39.00        .333
  40.00        .333        41.00        .333        42.00        .375
  43.00        .444        44.00        .444        45.00        .444
  46.00        .556        47.00        .556        48.00        .556
  49.00        .625        50.00        .667        51.00        .667
  52.00        .750        53.00        .778        54.00        .778
  55.00        .833        56.00        .889        57.00        .889
  58.00        .889        59.00       1.000        60.00       1.000
  61.00       1.000        62.00       1.111        63.00       1.111
  64.00       1.111        65.00       1.222        66.00       1.222
  67.00       1.222        68.00       1.333        69.00       1.333
  70.00       1.375        71.00       1.444        72.00       1.444
  73.00       1.556        74.00       1.556        75.00       1.625
  76.00       1.667        77.00       1.667        78.00       1.778
  79.00       1.778        80.00       1.889        81.00       1.889
  82.00       2.000        83.00       2.000        84.00       2.111
  85.00       2.167        86.00       2.222        87.00       2.333
  88.00       2.400        89.00       2.444        90.00       2.556
  91.00       2.667        92.00       2.778        93.00       2.889
  94.00       3.000        95.00       3.125        96.00       3.333
  97.00       3.556        98.00       3.889        99.00       4.444

Valid cases   49172      Missing cases     90

D1SUPGAP  Aff of Service - Mean Superiority Gap

Mean          -.798      Median        -.556      Std dev       1.320
Kurtosis      3.487      Skewness     -1.036      Minimum      -8.000
Maximum       7.625

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.222         2.00      -4.333         3.00      -3.889
   4.00      -3.500         5.00      -3.222         6.00      -3.000
   7.00      -2.778         8.00      -2.667         9.00      -2.500
  10.00      -2.333        11.00      -2.222        12.00      -2.143
  13.00      -2.111        14.00      -2.000        15.00      -2.000
  16.00      -1.889        17.00      -1.778        18.00      -1.778
  19.00      -1.667        20.00      -1.667        21.00      -1.556
  22.00      -1.556        23.00      -1.500        24.00      -1.444
  25.00      -1.444        26.00      -1.333        27.00      -1.333
  28.00      -1.286        29.00      -1.222        30.00      -1.222
  31.00      -1.143        32.00      -1.111        33.00      -1.111
  34.00      -1.111        35.00      -1.000        36.00      -1.000
  37.00      -1.000        38.00      -1.000        39.00       -.889
  40.00       -.889        41.00       -.875        42.00       -.778
  43.00       -.778        44.00       -.778        45.00       -.750
  46.00       -.667        47.00       -.667        48.00       -.667
  49.00       -.625        50.00       -.556        51.00       -.556
  52.00       -.556        53.00       -.500        54.00       -.444
  55.00       -.444        56.00       -.444        57.00       -.429
  58.00       -.333        59.00       -.333        60.00       -.333
  61.00       -.333        62.00       -.250        63.00       -.222
  64.00       -.222        65.00       -.222        66.00       -.167
  67.00       -.111        68.00       -.111        69.00       -.111
  70.00       -.111        71.00        .000        72.00        .000
  73.00        .000        74.00        .000        75.00        .000
  76.00        .000        77.00        .000        78.00        .000
  79.00        .000        80.00        .111        81.00        .111
  82.00        .111        83.00        .167        84.00        .222
  85.00        .222        86.00        .286        87.00        .333
  88.00        .333        89.00        .444        90.00        .444
  91.00        .556        92.00        .667        93.00        .667
  94.00        .778        95.00        .889        96.00       1.000
  97.00       1.222        98.00       1.556        99.00       2.000

Valid cases   49172      Missing cases     90

D2AVGPER  Lib as Place - Perceived Mean

Mean          7.082      Median        7.250      Std dev       1.386
Kurtosis      1.293      Skewness     -1.002      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       2.800         2.00       3.600         3.00       4.000
   4.00       4.200         5.00       4.500         6.00       4.750
   7.00       4.800         8.00       5.000         9.00       5.000
  10.00       5.200        11.00       5.333        12.00       5.400
  13.00       5.500        14.00       5.600        15.00       5.600
  16.00       5.800        17.00       5.800        18.00       6.000
  19.00       6.000        20.00       6.000        21.00       6.000
  22.00       6.200        23.00       6.200        24.00       6.200
  25.00       6.400        26.00       6.400        27.00       6.400
  28.00       6.400        29.00       6.600        30.00       6.600
  31.00       6.600        32.00       6.600        33.00       6.750
  34.00       6.800        35.00       6.800        36.00       6.800
  37.00       6.800        38.00       7.000        39.00       7.000
  40.00       7.000        41.00       7.000        42.00       7.000
  43.00       7.000        44.00       7.000        45.00       7.200
  46.00       7.200        47.00       7.200        48.00       7.200
  49.00       7.200        50.00       7.250        51.00       7.400
  52.00       7.400        53.00       7.400        54.00       7.400
  55.00       7.400        56.00       7.500        57.00       7.600
  58.00       7.600        59.00       7.600        60.00       7.600
  61.00       7.600        62.00       7.600        63.00       7.800
  64.00       7.800        65.00       7.800        66.00       7.800
  67.00       7.800        68.00       7.800        69.00       8.000
  70.00       8.000        71.00       8.000        72.00       8.000
  73.00       8.000        74.00       8.000        75.00       8.000
  76.00       8.200        77.00       8.200        78.00       8.200
  79.00       8.200        80.00       8.200        81.00       8.333
  82.00       8.400        83.00       8.400        84.00       8.400
  85.00       8.400        86.00       8.600        87.00       8.600
  88.00       8.600        89.00       8.600        90.00       8.750
  91.00       8.800        92.00       8.800        93.00       8.800
  94.00       9.000        95.00       9.000        96.00       9.000
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   49216      Missing cases     46

D2ADQGAP  Lib as Place - Mean Adequacy Gap

Mean           .724      Median         .600      Std dev       1.757
Kurtosis      1.847      Skewness      -.353      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -4.400         2.00      -3.400         3.00      -2.800
   4.00      -2.400         5.00      -2.200         6.00      -2.000
   7.00      -1.800         8.00      -1.600         9.00      -1.400
  10.00      -1.200        11.00      -1.200        12.00      -1.000
  13.00      -1.000        14.00       -.800        15.00       -.800
  16.00       -.600        17.00       -.600        18.00       -.600
  19.00       -.400        20.00       -.400        21.00       -.400
  22.00       -.200        23.00       -.200        24.00       -.200
  25.00       -.200        26.00        .000        27.00        .000
  28.00        .000        29.00        .000        30.00        .000
  31.00        .000        32.00        .000        33.00        .000
  34.00        .000        35.00        .000        36.00        .200
  37.00        .200        38.00        .200        39.00        .200
  40.00        .200        41.00        .400        42.00        .400
  43.00        .400        44.00        .400        45.00        .400
  46.00        .600        47.00        .600        48.00        .600
  49.00        .600        50.00        .600        51.00        .800
  52.00        .800        53.00        .800        54.00        .800
  55.00        .800        56.00       1.000        57.00       1.000
  58.00       1.000        59.00       1.000        60.00       1.000
  61.00       1.200        62.00       1.200        63.00       1.200
  64.00       1.200        65.00       1.400        66.00       1.400
  67.00       1.400        68.00       1.400        69.00       1.500
  70.00       1.600        71.00       1.600        72.00       1.600
  73.00       1.600        74.00       1.800        75.00       1.800
  76.00       1.800        77.00       2.000        78.00       2.000
  79.00       2.000        80.00       2.000        81.00       2.200
  82.00       2.200        83.00       2.200        84.00       2.400
  85.00       2.400        86.00       2.500        87.00       2.600
  88.00       2.600        89.00       2.800        90.00       2.800
  91.00       3.000        92.00       3.000        93.00       3.200
  94.00       3.400        95.00       3.600        96.00       3.750
  97.00       4.000        98.00       4.250        99.00       4.800

Valid cases   49216      Missing cases     46

D2SUPGAP  Lib as Place - Mean Superiority Gap

Mean          -.807      Median        -.600      Std dev       1.484
Kurtosis      2.513      Skewness      -.885      Minimum      -8.000
Maximum       7.600

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.600         2.00      -4.800         3.00      -4.200
   4.00      -3.800         5.00      -3.600         6.00      -3.400
   7.00      -3.200         8.00      -3.000         9.00      -2.800
  10.00      -2.600        11.00      -2.600        12.00      -2.400
  13.00      -2.400        14.00      -2.200        15.00      -2.200
  16.00      -2.000        17.00      -2.000        18.00      -2.000
  19.00      -1.800        20.00      -1.800        21.00      -1.800
  22.00      -1.600        23.00      -1.600        24.00      -1.600
  25.00      -1.600        26.00      -1.400        27.00      -1.400
  28.00      -1.400        29.00      -1.400        30.00      -1.200
  31.00      -1.200        32.00      -1.200        33.00      -1.200
  34.00      -1.200        35.00      -1.000        36.00      -1.000
  37.00      -1.000        38.00      -1.000        39.00      -1.000
  40.00       -.800        41.00       -.800        42.00       -.800
  43.00       -.800        44.00       -.800        45.00       -.800
  46.00       -.600        47.00       -.600        48.00       -.600
  49.00       -.600        50.00       -.600        51.00       -.600
  52.00       -.500        53.00       -.400        54.00       -.400
  55.00       -.400        56.00       -.400        57.00       -.400
  58.00       -.333        59.00       -.200        60.00       -.200
  61.00       -.200        62.00       -.200        63.00       -.200
  64.00       -.200        65.00       -.200        66.00        .000
  67.00        .000        68.00        .000        69.00        .000
  70.00        .000        71.00        .000        72.00        .000
  73.00        .000        74.00        .000        75.00        .000
  76.00        .000        77.00        .000        78.00        .000
  79.00        .200        80.00        .200        81.00        .200
  82.00        .200        83.00        .200        84.00        .400
  85.00        .400        86.00        .400        87.00        .400
  88.00        .600        89.00        .600        90.00        .600
  91.00        .800        92.00        .800        93.00       1.000
  94.00       1.000        95.00       1.200        96.00       1.400
  97.00       1.600        98.00       1.800        99.00       2.400

Valid cases   49216      Missing cases     46

D3AVGPER  Pers Control - Perceived Mean

Mean          7.084      Median        7.333      Std dev       1.223
Kurtosis      1.727      Skewness     -1.007      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       3.333         2.00       4.000         3.00       4.333
   4.00       4.667         5.00       4.833         6.00       5.000
   7.00       5.167         8.00       5.167         9.00       5.333
  10.00       5.500        11.00       5.500        12.00       5.667
  13.00       5.667        14.00       5.833        15.00       5.833
  16.00       6.000        17.00       6.000        18.00       6.000
  19.00       6.167        20.00       6.167        21.00       6.200
  22.00       6.333        23.00       6.333        24.00       6.333
  25.00       6.500        26.00       6.500        27.00       6.500
  28.00       6.500        29.00       6.667        30.00       6.667
  31.00       6.667        32.00       6.667        33.00       6.800
  34.00       6.833        35.00       6.833        36.00       6.833
  37.00       6.833        38.00       6.833        39.00       7.000
  40.00       7.000        41.00       7.000        42.00       7.000
  43.00       7.000        44.00       7.167        45.00       7.167
  46.00       7.167        47.00       7.167        48.00       7.167
  49.00       7.167        50.00       7.333        51.00       7.333
  52.00       7.333        53.00       7.333        54.00       7.333
  55.00       7.333        56.00       7.500        57.00       7.500
  58.00       7.500        59.00       7.500        60.00       7.500
  61.00       7.500        62.00       7.600        63.00       7.667
  64.00       7.667        65.00       7.667        66.00       7.667
  67.00       7.667        68.00       7.800        69.00       7.833
  70.00       7.833        71.00       7.833        72.00       7.833
  73.00       7.833        74.00       7.833        75.00       8.000
  76.00       8.000        77.00       8.000        78.00       8.000
  79.00       8.000        80.00       8.000        81.00       8.167
  82.00       8.167        83.00       8.167        84.00       8.167
  85.00       8.333        86.00       8.333        87.00       8.333
  88.00       8.333        89.00       8.500        90.00       8.500
  91.00       8.500        92.00       8.667        93.00       8.667
  94.00       8.667        95.00       8.833        96.00       8.833
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   49262      Missing cases      0

D3ADQGAP  Pers Control - Mean Adequacy Gap

Mean           .602      Median         .500      Std dev       1.529
Kurtosis      2.056      Skewness      -.241      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -3.667         2.00      -2.833         3.00      -2.333
   4.00      -2.000         5.00      -1.833         6.00      -1.667
   7.00      -1.500         8.00      -1.333         9.00      -1.333
  10.00      -1.167        11.00      -1.000        12.00      -1.000
  13.00       -.833        14.00       -.833        15.00       -.667
  16.00       -.667        17.00       -.667        18.00       -.500
  19.00       -.500        20.00       -.500        21.00       -.333
  22.00       -.333        23.00       -.333        24.00       -.200
  25.00       -.167        26.00       -.167        27.00       -.167
  28.00        .000        29.00        .000        30.00        .000
  31.00        .000        32.00        .000        33.00        .000
  34.00        .000        35.00        .000        36.00        .000
  37.00        .167        38.00        .167        39.00        .167
  40.00        .167        41.00        .200        42.00        .333
  43.00        .333        44.00        .333        45.00        .333
  46.00        .400        47.00        .500        48.00        .500
  49.00        .500        50.00        .500        51.00        .667
  52.00        .667        53.00        .667        54.00        .667
  55.00        .667        56.00        .833        57.00        .833
  58.00        .833        59.00        .833        60.00       1.000
  61.00       1.000        62.00       1.000        63.00       1.000
  64.00       1.000        65.00       1.167        66.00       1.167
  67.00       1.167        68.00       1.167        69.00       1.333
  70.00       1.333        71.00       1.333        72.00       1.333
  73.00       1.500        74.00       1.500        75.00       1.500
  76.00       1.500        77.00       1.667        78.00       1.667
  79.00       1.667        80.00       1.833        81.00       1.833
  82.00       1.833        83.00       2.000        84.00       2.000
  85.00       2.000        86.00       2.167        87.00       2.167
  88.00       2.333        89.00       2.333        90.00       2.500
  91.00       2.500        92.00       2.667        93.00       2.800
  94.00       2.833        95.00       3.000        96.00       3.167
  97.00       3.500        98.00       3.833        99.00       4.333

Valid cases   49262      Missing cases      0

D3SUPGAP  Pers Control - Mean Superiority Gap

Mean          -.991      Median        -.833      Std dev       1.265
Kurtosis      2.580      Skewness      -.853      Minimum      -8.000
Maximum       7.500

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.000         2.00      -4.167         3.00      -3.833
   4.00      -3.500         5.00      -3.167         6.00      -3.000
   7.00      -2.833         8.00      -2.833         9.00      -2.667
  10.00      -2.500        11.00      -2.500        12.00      -2.333
  13.00      -2.333        14.00      -2.167        15.00      -2.167
  16.00      -2.167        17.00      -2.000        18.00      -2.000
  19.00      -2.000        20.00      -1.833        21.00      -1.833
  22.00      -1.833        23.00      -1.667        24.00      -1.667
  25.00      -1.667        26.00      -1.667        27.00      -1.500
  28.00      -1.500        29.00      -1.500        30.00      -1.500
  31.00      -1.400        32.00      -1.333        33.00      -1.333
  34.00      -1.333        35.00      -1.333        36.00      -1.250
  37.00      -1.167        38.00      -1.167        39.00      -1.167
  40.00      -1.167        41.00      -1.167        42.00      -1.000
  43.00      -1.000        44.00      -1.000        45.00      -1.000
  46.00      -1.000        47.00      -1.000        48.00       -.833
  49.00       -.833        50.00       -.833        51.00       -.833
  52.00       -.833        53.00       -.800        54.00       -.667
  55.00       -.667        56.00       -.667        57.00       -.667
  58.00       -.667        59.00       -.600        60.00       -.500
  61.00       -.500        62.00       -.500        63.00       -.500
  64.00       -.500        65.00       -.400        66.00       -.333
  67.00       -.333        68.00       -.333        69.00       -.333
  70.00       -.333        71.00       -.200        72.00       -.167
  73.00       -.167        74.00       -.167        75.00       -.167
  76.00       -.167        77.00        .000        78.00        .000
  79.00        .000        80.00        .000        81.00        .000
  82.00        .000        83.00        .000        84.00        .000
  85.00        .000        86.00        .167        87.00        .167
  88.00        .167        89.00        .200        90.00        .333
  91.00        .333        92.00        .500        93.00        .500
  94.00        .667        95.00        .667        96.00        .833
  97.00       1.000        98.00       1.167        99.00       1.667

Valid cases   49262      Missing cases      0

D4AVGPER  Acc to Information - Perceived Mean

Mean          7.035      Median        7.200      Std dev       1.248
Kurtosis      1.478      Skewness      -.942      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       3.250         2.00       4.000         3.00       4.250
   4.00       4.600         5.00       4.800         6.00       5.000
   7.00       5.000         8.00       5.200         9.00       5.250
  10.00       5.400        11.00       5.500        12.00       5.600
  13.00       5.600        14.00       5.750        15.00       5.800
  16.00       5.800        17.00       6.000        18.00       6.000
  19.00       6.000        20.00       6.000        21.00       6.200
  22.00       6.200        23.00       6.250        24.00       6.250
  25.00       6.400        26.00       6.400        27.00       6.400
  28.00       6.500        29.00       6.500        30.00       6.600
  31.00       6.600        32.00       6.600        33.00       6.667
  34.00       6.750        35.00       6.750        36.00       6.800
  37.00       6.800        38.00       6.800        39.00       6.800
  40.00       7.000        41.00       7.000        42.00       7.000
  43.00       7.000        44.00       7.000        45.00       7.000
  46.00       7.000        47.00       7.200        48.00       7.200
  49.00       7.200        50.00       7.200        51.00       7.250
  52.00       7.250        53.00       7.250        54.00       7.333
  55.00       7.400        56.00       7.400        57.00       7.400
  58.00       7.400        59.00       7.500        60.00       7.500
  61.00       7.500        62.00       7.600        63.00       7.600
  64.00       7.600        65.00       7.600        66.00       7.600
  67.00       7.750        68.00       7.750        69.00       7.750
  70.00       7.800        71.00       7.800        72.00       7.800
  73.00       7.800        74.00       8.000        75.00       8.000
  76.00       8.000        77.00       8.000        78.00       8.000
  79.00       8.000        80.00       8.000        81.00       8.000
  82.00       8.200        83.00       8.200        84.00       8.200
  85.00       8.250        86.00       8.250        87.00       8.333
  88.00       8.400        89.00       8.400        90.00       8.500
  91.00       8.500        92.00       8.600        93.00       8.600
  94.00       8.750        95.00       8.800        96.00       9.000
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   49248      Missing cases     14

D4ADQGAP  Acc to Information - Mean Adequacy Gap

Mean           .526      Median         .500      Std dev       1.592
Kurtosis      1.922      Skewness      -.245      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -4.000         2.00      -3.000         3.00      -2.600
   4.00      -2.400         5.00      -2.000         6.00      -2.000
   7.00      -1.750         8.00      -1.600         9.00      -1.400
  10.00      -1.333        11.00      -1.200        12.00      -1.200
  13.00      -1.000        14.00      -1.000        15.00       -.800
  16.00       -.800        17.00       -.750        18.00       -.667
  19.00       -.600        20.00       -.600        21.00       -.500
  22.00       -.400        23.00       -.400        24.00       -.400
  25.00       -.250        26.00       -.250        27.00       -.200
  28.00       -.200        29.00       -.200        30.00        .000
  31.00        .000        32.00        .000        33.00        .000
  34.00        .000        35.00        .000        36.00        .000
  37.00        .000        38.00        .000        39.00        .000
  40.00        .200        41.00        .200        42.00        .200
  43.00        .200        44.00        .250        45.00        .250
  46.00        .400        47.00        .400        48.00        .400
  49.00        .400        50.00        .500        51.00        .500
  52.00        .600        53.00        .600        54.00        .600
  55.00        .600        56.00        .750        57.00        .750
  58.00        .800        59.00        .800        60.00        .800
  61.00       1.000        62.00       1.000        63.00       1.000
  64.00       1.000        65.00       1.000        66.00       1.000
  67.00       1.200        68.00       1.200        69.00       1.200
  70.00       1.250        71.00       1.250        72.00       1.400
  73.00       1.400        74.00       1.400        75.00       1.500
  76.00       1.500        77.00       1.600        78.00       1.600
  79.00       1.750        80.00       1.750        81.00       1.800
  82.00       1.800        83.00       2.000        84.00       2.000
  85.00       2.000        86.00       2.000        87.00       2.200
  88.00       2.250        89.00       2.400        90.00       2.400
  91.00       2.600        92.00       2.600        93.00       2.800
  94.00       3.000        95.00       3.000        96.00       3.250
  97.00       3.500        98.00       3.800        99.00       4.400

Valid cases   49248      Missing cases     14

D4SUPGAP  Acc to Information - Mean Superiority Ga

Mean          -.980      Median        -.800      Std dev       1.332
Kurtosis      2.182      Skewness      -.796      Minimum      -8.000
Maximum       7.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.000         2.00      -4.250         3.00      -4.000
   4.00      -3.600         5.00      -3.400         6.00      -3.200
   7.00      -3.000         8.00      -3.000         9.00      -2.800
  10.00      -2.667        11.00      -2.600        12.00      -2.500
  13.00      -2.400        14.00      -2.250        15.00      -2.200
  16.00      -2.200        17.00      -2.000        18.00      -2.000
  19.00      -2.000        20.00      -2.000        21.00      -1.800
  22.00      -1.800        23.00      -1.800        24.00      -1.750
  25.00      -1.667        26.00      -1.600        27.00      -1.600
  28.00      -1.600        29.00      -1.500        30.00      -1.500
  31.00      -1.400        32.00      -1.400        33.00      -1.400
  34.00      -1.333        35.00      -1.250        36.00      -1.250
  37.00      -1.200        38.00      -1.200        39.00      -1.200
  40.00      -1.000        41.00      -1.000        42.00      -1.000
  43.00      -1.000        44.00      -1.000        45.00      -1.000
  46.00      -1.000        47.00      -1.000        48.00       -.800
  49.00       -.800        50.00       -.800        51.00       -.800
  52.00       -.750        53.00       -.750        54.00       -.750
  55.00       -.600        56.00       -.600        57.00       -.600
  58.00       -.600        59.00       -.500        60.00       -.500
  61.00       -.500        62.00       -.400        63.00       -.400
  64.00       -.400        65.00       -.400        66.00       -.333
  67.00       -.250        68.00       -.250        69.00       -.250
  70.00       -.200        71.00       -.200        72.00       -.200
  73.00        .000        74.00        .000        75.00        .000
  76.00        .000        77.00        .000        78.00        .000
  79.00        .000        80.00        .000        81.00        .000
  82.00        .000        83.00        .000        84.00        .000
  85.00        .200        86.00        .200        87.00        .200
  88.00        .250        89.00        .400        90.00        .400
  91.00        .500        92.00        .600        93.00        .600
  94.00        .750        95.00        .800        96.00       1.000
  97.00       1.200        98.00       1.400        99.00       1.800

Valid cases   49248      Missing cases     14





Norms for ALL North American graduate students 

TOT_PER   mean Perceived for core ques of survey (

Mean          6.973      Median        7.130      Std dev       1.164
Kurtosis      1.453      Skewness      -.928      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       3.440         2.00       4.045         3.00       4.375
   4.00       4.640         5.00       4.833         6.00       4.960
   7.00       5.080         8.00       5.200         9.00       5.320
  10.00       5.400        11.00       5.500        12.00       5.600
  13.00       5.680        14.00       5.760        15.00       5.833
  16.00       5.905        17.00       5.960        18.00       6.000
  19.00       6.080        20.00       6.125        21.00       6.167
  22.00       6.217        23.00       6.261        24.00       6.304
  25.00       6.348        26.00       6.375        27.00       6.435
  28.00       6.467        29.00       6.500        30.00       6.542
  31.00       6.565        32.00       6.600        33.00       6.640
  34.00       6.680        35.00       6.708        36.00       6.737
  37.00       6.762        38.00       6.800        39.00       6.840
  40.00       6.875        41.00       6.880        42.00       6.920
  43.00       6.958        44.00       7.000        45.00       7.000
  46.00       7.040        47.00       7.045        48.00       7.080
  49.00       7.120        50.00       7.130        51.00       7.160
  52.00       7.200        53.00       7.208        54.00       7.240
  55.00       7.261        56.00       7.280        57.00       7.320
  58.00       7.333        59.00       7.360        60.00       7.400
  61.00       7.417        62.00       7.440        63.00       7.474
  64.00       7.480        65.00       7.520        66.00       7.545
  67.00       7.563        68.00       7.600        69.00       7.625
  70.00       7.640        71.00       7.680        72.00       7.705
  73.00       7.720        74.00       7.760        75.00       7.792
  76.00       7.800        77.00       7.840        78.00       7.875
  79.00       7.895        80.00       7.920        81.00       7.958
  82.00       8.000        83.00       8.000        84.00       8.045
  85.00       8.087        86.00       8.125        87.00       8.167
  88.00       8.208        89.00       8.261        90.00       8.320
  91.00       8.360        92.00       8.417        93.00       8.480
  94.00       8.542        95.00       8.605        96.00       8.680
  97.00       8.789        98.00       8.880        99.00       9.000

Valid cases   21928      Missing cases      0

TOTADGAP  Adeq Gap calc as mean adeq gaps of each

Mean           .388      Median         .360      Std dev       1.446
Kurtosis      1.928      Skewness      -.276      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -3.720         2.00      -2.960         3.00      -2.542
   4.00      -2.240         5.00      -2.000         6.00      -1.833
   7.00      -1.667         8.00      -1.522         9.00      -1.400
  10.00      -1.320        11.00      -1.200        12.00      -1.120
  13.00      -1.040        14.00       -.958        15.00       -.880
  16.00       -.826        17.00       -.760        18.00       -.696
  19.00       -.640        20.00       -.583        21.00       -.542
  22.00       -.480        23.00       -.440        24.00       -.400
  25.00       -.360        26.00       -.320        27.00       -.286
  28.00       -.250        29.00       -.217        30.00       -.200
  31.00       -.160        32.00       -.120        33.00       -.083
  34.00       -.050        35.00       -.040        36.00        .000
  37.00        .000        38.00        .000        39.00        .040
  40.00        .045        41.00        .080        42.00        .120
  43.00        .136        44.00        .167        45.00        .200
  46.00        .240        47.00        .263        48.00        .292
  49.00        .320        50.00        .360        51.00        .400
  52.00        .417        53.00        .458        54.00        .480
  55.00        .520        56.00        .560        57.00        .600
  58.00        .625        59.00        .667        60.00        .688
  61.00        .720        62.00        .760        63.00        .800
  64.00        .840        65.00        .875        66.00        .917
  67.00        .955        68.00       1.000        69.00       1.000
  70.00       1.045        71.00       1.087        72.00       1.130
  73.00       1.167        74.00       1.208        75.00       1.250
  76.00       1.292        77.00       1.348        78.00       1.400
  79.00       1.440        80.00       1.480        81.00       1.545
  82.00       1.600        83.00       1.640        84.00       1.720
  85.00       1.760        86.00       1.840        87.00       1.909
  88.00       1.960        89.00       2.040        90.00       2.120
  91.00       2.200        92.00       2.318        93.00       2.400
  94.00       2.520        95.00       2.680        96.00       2.840
  97.00       3.042        98.00       3.326        99.00       3.833

Valid cases   21928      Missing cases      0

TOTSUGAP  Sup Gap calc as mean super gaps of each

Mean         -1.044      Median        -.889      Std dev       1.192
Kurtosis      2.493      Skewness      -.788      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -4.720         2.00      -4.080         3.00      -3.720
   4.00      -3.440         5.00      -3.200         6.00      -3.040
   7.00      -2.880         8.00      -2.760         9.00      -2.638
  10.00      -2.527        11.00      -2.440        12.00      -2.360
  13.00      -2.280        14.00      -2.208        15.00      -2.130
  16.00      -2.080        17.00      -2.040        18.00      -2.000
  19.00      -1.920        20.00      -1.880        21.00      -1.833
  22.00      -1.783        23.00      -1.750        24.00      -1.696
  25.00      -1.643        26.00      -1.609        27.00      -1.565
  28.00      -1.524        29.00      -1.500        30.00      -1.458
  31.00      -1.440        32.00      -1.400        33.00      -1.364
  34.00      -1.333        35.00      -1.320        36.00      -1.280
  37.00      -1.250        38.00      -1.222        39.00      -1.200
  40.00      -1.160        41.00      -1.125        42.00      -1.120
  43.00      -1.080        44.00      -1.043        45.00      -1.040
  46.00      -1.000        47.00       -.960        48.00       -.958
  49.00       -.920        50.00       -.889        51.00       -.875
  52.00       -.840        53.00       -.818        54.00       -.792
  55.00       -.760        56.00       -.739        57.00       -.720
  58.00       -.680        59.00       -.667        60.00       -.640
  61.00       -.625        62.00       -.600        63.00       -.560
  64.00       -.542        65.00       -.520        66.00       -.480
  67.00       -.458        68.00       -.440        69.00       -.400
  70.00       -.375        71.00       -.360        72.00       -.320
  73.00       -.300        74.00       -.280        75.00       -.240
  76.00       -.217        77.00       -.200        78.00       -.160
  79.00       -.134        80.00       -.120        81.00       -.080
  82.00       -.043        83.00       -.040        84.00        .000
  85.00        .000        86.00        .000        87.00        .042
  88.00        .083        89.00        .125        90.00        .160
  91.00        .212        92.00        .280        93.00        .360
  94.00        .435        95.00        .520        96.00        .640
  97.00        .800        98.00       1.040        99.00       1.494

Valid cases   21928      Missing cases      0

D1AVGPER  Aff of Service - Perceived Mean

Mean          7.109      Median        7.333      Std dev       1.338
Kurtosis      1.651      Skewness     -1.074      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       2.778         2.00       3.556         3.00       4.000
   4.00       4.353         5.00       4.667         6.00       4.833
   7.00       5.000         8.00       5.111         9.00       5.222
  10.00       5.333        11.00       5.444        12.00       5.556
  13.00       5.667        14.00       5.750        15.00       5.778
  16.00       5.889        17.00       6.000        18.00       6.000
  19.00       6.111        20.00       6.111        21.00       6.222
  22.00       6.222        23.00       6.333        24.00       6.333
  25.00       6.444        26.00       6.444        27.00       6.500
  28.00       6.556        29.00       6.556        30.00       6.667
  31.00       6.667        32.00       6.714        33.00       6.778
  34.00       6.778        35.00       6.800        36.00       6.889
  37.00       6.889        38.00       6.889        39.00       7.000
  40.00       7.000        41.00       7.000        42.00       7.111
  43.00       7.111        44.00       7.111        45.00       7.143
  46.00       7.222        47.00       7.222        48.00       7.250
  49.00       7.333        50.00       7.333        51.00       7.333
  52.00       7.375        53.00       7.444        54.00       7.444
  55.00       7.444        56.00       7.500        57.00       7.556
  58.00       7.556        59.00       7.556        60.00       7.625
  61.00       7.667        62.00       7.667        63.00       7.667
  64.00       7.750        65.00       7.778        66.00       7.778
  67.00       7.778        68.00       7.889        69.00       7.889
  70.00       7.889        71.00       8.000        72.00       8.000
  73.00       8.000        74.00       8.000        75.00       8.000
  76.00       8.111        77.00       8.111        78.00       8.125
  79.00       8.222        80.00       8.222        81.00       8.250
  82.00       8.333        83.00       8.333        84.00       8.429
  85.00       8.444        86.00       8.444        87.00       8.556
  88.00       8.556        89.00       8.667        90.00       8.667
  91.00       8.750        92.00       8.778        93.00       8.778
  94.00       8.889        95.00       8.889        96.00       9.000
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   21886      Missing cases     42

D1ADQGAP  Aff of Service - Mean Adequacy Gap

Mean           .620      Median         .556      Std dev       1.550
Kurtosis      2.508      Skewness      -.407      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -4.115         2.00      -3.206         3.00      -2.667
   4.00      -2.222         5.00      -1.889         6.00      -1.667
   7.00      -1.500         8.00      -1.333         9.00      -1.222
  10.00      -1.111        11.00      -1.000        12.00       -.889
  13.00       -.778        14.00       -.667        15.00       -.625
  16.00       -.556        17.00       -.444        18.00       -.444
  19.00       -.333        20.00       -.333        21.00       -.250
  22.00       -.222        23.00       -.222        24.00       -.111
  25.00       -.111        26.00       -.111        27.00        .000
  28.00        .000        29.00        .000        30.00        .000
  31.00        .000        32.00        .000        33.00        .000
  34.00        .111        35.00        .111        36.00        .111
  37.00        .143        38.00        .222        39.00        .222
  40.00        .222        41.00        .333        42.00        .333
  43.00        .333        44.00        .333        45.00        .444
  46.00        .444        47.00        .444        48.00        .556
  49.00        .556        50.00        .556        51.00        .625
  52.00        .667        53.00        .667        54.00        .714
  55.00        .778        56.00        .778        57.00        .778
  58.00        .889        59.00        .889        60.00        .889
  61.00       1.000        62.00       1.000        63.00       1.000
  64.00       1.111        65.00       1.111        66.00       1.111
  67.00       1.222        68.00       1.222        69.00       1.250
  70.00       1.333        71.00       1.333        72.00       1.429
  73.00       1.444        74.00       1.444        75.00       1.556
  76.00       1.556        77.00       1.667        78.00       1.667
  79.00       1.750        80.00       1.778        81.00       1.875
  82.00       1.889        83.00       2.000        84.00       2.000
  85.00       2.000        86.00       2.111        87.00       2.222
  88.00       2.333        89.00       2.375        90.00       2.444
  91.00       2.556        92.00       2.667        93.00       2.778
  94.00       2.889        95.00       3.000        96.00       3.222
  97.00       3.444        98.00       3.778        99.00       4.222

Valid cases   21886      Missing cases     42

D1SUPGAP  Aff of Service - Mean Superiority Gap

Mean          -.787      Median        -.556      Std dev       1.343
Kurtosis      3.445      Skewness      -.984      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.375         2.00      -4.444         3.00      -3.932
   4.00      -3.556         5.00      -3.222         6.00      -3.000
   7.00      -2.875         8.00      -2.667         9.00      -2.556
  10.00      -2.444        11.00      -2.333        12.00      -2.222
  13.00      -2.111        14.00      -2.000        15.00      -2.000
  16.00      -1.889        17.00      -1.800        18.00      -1.778
  19.00      -1.667        20.00      -1.667        21.00      -1.556
  22.00      -1.556        23.00      -1.444        24.00      -1.444
  25.00      -1.375        26.00      -1.333        27.00      -1.333
  28.00      -1.222        29.00      -1.222        30.00      -1.222
  31.00      -1.111        32.00      -1.111        33.00      -1.111
  34.00      -1.000        35.00      -1.000        36.00      -1.000
  37.00      -1.000        38.00       -.889        39.00       -.889
  40.00       -.875        41.00       -.778        42.00       -.778
  43.00       -.778        44.00       -.750        45.00       -.667
  46.00       -.667        47.00       -.667        48.00       -.600
  49.00       -.556        50.00       -.556        51.00       -.556
  52.00       -.500        53.00       -.444        54.00       -.444
  55.00       -.444        56.00       -.375        57.00       -.333
  58.00       -.333        59.00       -.333        60.00       -.333
  61.00       -.250        62.00       -.222        63.00       -.222
  64.00       -.222        65.00       -.200        66.00       -.125
  67.00       -.111        68.00       -.111        69.00       -.111
  70.00       -.111        71.00        .000        72.00        .000
  73.00        .000        74.00        .000        75.00        .000
  76.00        .000        77.00        .000        78.00        .000
  79.00        .000        80.00        .111        81.00        .111
  82.00        .111        83.00        .143        84.00        .222
  85.00        .222        86.00        .250        87.00        .333
  88.00        .333        89.00        .444        90.00        .444
  91.00        .556        92.00        .667        93.00        .714
  94.00        .800        95.00       1.000        96.00       1.111
  97.00       1.286        98.00       1.556        99.00       2.111

Valid cases   21886      Missing cases     42

D2AVGPER  Lib as Place - Perceived Mean

Mean          6.719      Median        7.000      Std dev       1.512
Kurtosis       .807      Skewness      -.872      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       2.200         2.00       2.800         3.00       3.200
   4.00       3.600         5.00       3.800         6.00       4.000
   7.00       4.200         8.00       4.400         9.00       4.600
  10.00       4.750        11.00       4.800        12.00       5.000
  13.00       5.000        14.00       5.000        15.00       5.200
  16.00       5.200        17.00       5.400        18.00       5.400
  19.00       5.500        20.00       5.600        21.00       5.600
  22.00       5.600        23.00       5.800        24.00       5.800
  25.00       5.800        26.00       6.000        27.00       6.000
  28.00       6.000        29.00       6.000        30.00       6.200
  31.00       6.200        32.00       6.200        33.00       6.250
  34.00       6.400        35.00       6.400        36.00       6.400
  37.00       6.400        38.00       6.500        39.00       6.600
  40.00       6.600        41.00       6.600        42.00       6.600
  43.00       6.750        44.00       6.800        45.00       6.800
  46.00       6.800        47.00       6.800        48.00       7.000
  49.00       7.000        50.00       7.000        51.00       7.000
  52.00       7.000        53.00       7.000        54.00       7.000
  55.00       7.200        56.00       7.200        57.00       7.200
  58.00       7.200        59.00       7.200        60.00       7.250
  61.00       7.333        62.00       7.400        63.00       7.400
  64.00       7.400        65.00       7.400        66.00       7.500
  67.00       7.500        68.00       7.600        69.00       7.600
  70.00       7.600        71.00       7.600        72.00       7.750
  73.00       7.800        74.00       7.800        75.00       7.800
  76.00       7.800        77.00       7.800        78.00       8.000
  79.00       8.000        80.00       8.000        81.00       8.000
  82.00       8.000        83.00       8.200        84.00       8.200
  85.00       8.200        86.00       8.200        87.00       8.333
  88.00       8.400        89.00       8.400        90.00       8.500
  91.00       8.600        92.00       8.600        93.00       8.750
  94.00       8.800        95.00       8.800        96.00       9.000
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   21717      Missing cases    211

D2ADQGAP  Lib as Place - Mean Adequacy Gap

Mean           .529      Median         .600      Std dev       1.904
Kurtosis      1.613      Skewness      -.424      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.200         2.00      -4.200         3.00      -3.600
   4.00      -3.200         5.00      -2.800         6.00      -2.600
   7.00      -2.250         8.00      -2.000         9.00      -2.000
  10.00      -1.800        11.00      -1.600        12.00      -1.400
  13.00      -1.400        14.00      -1.200        15.00      -1.000
  16.00      -1.000        17.00      -1.000        18.00       -.800
  19.00       -.800        20.00       -.667        21.00       -.600
  22.00       -.600        23.00       -.400        24.00       -.400
  25.00       -.400        26.00       -.250        27.00       -.200
  28.00       -.200        29.00       -.200        30.00       -.200
  31.00        .000        32.00        .000        33.00        .000
  34.00        .000        35.00        .000        36.00        .000
  37.00        .000        38.00        .000        39.00        .000
  40.00        .200        41.00        .200        42.00        .200
  43.00        .200        44.00        .250        45.00        .400
  46.00        .400        47.00        .400        48.00        .400
  49.00        .500        50.00        .600        51.00        .600
  52.00        .600        53.00        .600        54.00        .667
  55.00        .800        56.00        .800        57.00        .800
  58.00        .800        59.00       1.000        60.00       1.000
  61.00       1.000        62.00       1.000        63.00       1.000
  64.00       1.200        65.00       1.200        66.00       1.200
  67.00       1.200        68.00       1.270        69.00       1.400
  70.00       1.400        71.00       1.400        72.00       1.500
  73.00       1.600        74.00       1.600        75.00       1.600
  76.00       1.750        77.00       1.800        78.00       1.800
  79.00       2.000        80.00       2.000        81.00       2.000
  82.00       2.000        83.00       2.200        84.00       2.200
  85.00       2.333        86.00       2.400        87.00       2.500
  88.00       2.600        89.00       2.667        90.00       2.800
  91.00       3.000        92.00       3.000        93.00       3.200
  94.00       3.333        95.00       3.500        96.00       3.800
  97.00       4.000        98.00       4.400        99.00       5.000

Valid cases   21717      Missing cases    211

D2SUPGAP  Lib as Place - Mean Superiority Gap

Mean          -.919      Median        -.600      Std dev       1.741
Kurtosis      1.837      Skewness      -.574      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -6.200         2.00      -5.400         3.00      -4.800
   4.00      -4.400         5.00      -4.200         6.00      -4.000
   7.00      -3.667         8.00      -3.400         9.00      -3.250
  10.00      -3.200        11.00      -3.000        12.00      -2.800
  13.00      -2.800        14.00      -2.600        15.00      -2.600
  16.00      -2.400        17.00      -2.400        18.00      -2.200
  19.00      -2.200        20.00      -2.000        21.00      -2.000
  22.00      -2.000        23.00      -2.000        24.00      -1.800
  25.00      -1.800        26.00      -1.750        27.00      -1.600
  28.00      -1.600        29.00      -1.600        30.00      -1.500
  31.00      -1.400        32.00      -1.400        33.00      -1.400
  34.00      -1.250        35.00      -1.200        36.00      -1.200
  37.00      -1.200        38.00      -1.200        39.00      -1.000
  40.00      -1.000        41.00      -1.000        42.00      -1.000
  43.00      -1.000        44.00      -1.000        45.00       -.800
  46.00       -.800        47.00       -.800        48.00       -.800
  49.00       -.750        50.00       -.600        51.00       -.600
  52.00       -.600        53.00       -.600        54.00       -.600
  55.00       -.500        56.00       -.400        57.00       -.400
  58.00       -.400        59.00       -.400        60.00       -.333
  61.00       -.250        62.00       -.200        63.00       -.200
  64.00       -.200        65.00       -.200        66.00       -.200
  67.00        .000        68.00        .000        69.00        .000
  70.00        .000        71.00        .000        72.00        .000
  73.00        .000        74.00        .000        75.00        .000
  76.00        .000        77.00        .000        78.00        .200
  79.00        .200        80.00        .200        81.00        .200
  82.00        .250        83.00        .400        84.00        .400
  85.00        .400        86.00        .600        87.00        .600
  88.00        .600        89.00        .800        90.00        .800
  91.00       1.000        92.00       1.000        93.00       1.200
  94.00       1.400        95.00       1.600        96.00       1.800
  97.00       2.000        98.00       2.500        99.00       3.200

Valid cases   21717      Missing cases    211

D3AVGPER  Pers Control - Perceived Mean

Mean          7.037      Median        7.167      Std dev       1.244
Kurtosis      1.703      Skewness     -1.037      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       3.167         2.00       3.833         3.00       4.167
   4.00       4.500         5.00       4.667         6.00       5.000
   7.00       5.000         8.00       5.167         9.00       5.333
  10.00       5.333        11.00       5.500        12.00       5.600
  13.00       5.667        14.00       5.800        15.00       5.833
  16.00       5.833        17.00       6.000        18.00       6.000
  19.00       6.000        20.00       6.167        21.00       6.167
  22.00       6.200        23.00       6.333        24.00       6.333
  25.00       6.333        26.00       6.500        27.00       6.500
  28.00       6.500        29.00       6.500        30.00       6.667
  31.00       6.667        32.00       6.667        33.00       6.667
  34.00       6.750        35.00       6.833        36.00       6.833
  37.00       6.833        38.00       6.833        39.00       6.833
  40.00       7.000        41.00       7.000        42.00       7.000
  43.00       7.000        44.00       7.000        45.00       7.167
  46.00       7.167        47.00       7.167        48.00       7.167
  49.00       7.167        50.00       7.167        51.00       7.250
  52.00       7.333        53.00       7.333        54.00       7.333
  55.00       7.333        56.00       7.333        57.00       7.400
  58.00       7.500        59.00       7.500        60.00       7.500
  61.00       7.500        62.00       7.500        63.00       7.600
  64.00       7.667        65.00       7.667        66.00       7.667
  67.00       7.667        68.00       7.667        69.00       7.667
  70.00       7.833        71.00       7.833        72.00       7.833
  73.00       7.833        74.00       7.833        75.00       7.833
  76.00       8.000        77.00       8.000        78.00       8.000
  79.00       8.000        80.00       8.000        81.00       8.000
  82.00       8.167        83.00       8.167        84.00       8.167
  85.00       8.167        86.00       8.250        87.00       8.333
  88.00       8.333        89.00       8.333        90.00       8.500
  91.00       8.500        92.00       8.500        93.00       8.667
  94.00       8.667        95.00       8.833        96.00       8.833
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   21927      Missing cases      1

D3ADQGAP  Pers Control - Mean Adequacy Gap

Mean           .232      Median         .200      Std dev       1.569
Kurtosis      1.877      Skewness      -.400      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -4.236         2.00      -3.500         3.00      -3.000
   4.00      -2.667         5.00      -2.500         6.00      -2.167
   7.00      -2.000         8.00      -1.833         9.00      -1.833
  10.00      -1.667        11.00      -1.500        12.00      -1.500
  13.00      -1.333        14.00      -1.333        15.00      -1.167
  16.00      -1.167        17.00      -1.000        18.00      -1.000
  19.00       -.833        20.00       -.833        21.00       -.833
  22.00       -.667        23.00       -.667        24.00       -.667
  25.00       -.600        26.00       -.500        27.00       -.500
  28.00       -.500        29.00       -.333        30.00       -.333
  31.00       -.333        32.00       -.333        33.00       -.200
  34.00       -.167        35.00       -.167        36.00       -.167
  37.00       -.167        38.00        .000        39.00        .000
  40.00        .000        41.00        .000        42.00        .000
  43.00        .000        44.00        .000        45.00        .000
  46.00        .167        47.00        .167        48.00        .167
  49.00        .167        50.00        .200        51.00        .333
  52.00        .333        53.00        .333        54.00        .333
  55.00        .400        56.00        .500        57.00        .500
  58.00        .500        59.00        .500        60.00        .667
  61.00        .667        62.00        .667        63.00        .667
  64.00        .667        65.00        .833        66.00        .833
  67.00        .833        68.00        .833        69.00       1.000
  70.00       1.000        71.00       1.000        72.00       1.000
  73.00       1.167        74.00       1.167        75.00       1.167
  76.00       1.167        77.00       1.333        78.00       1.333
  79.00       1.333        80.00       1.500        81.00       1.500
  82.00       1.500        83.00       1.600        84.00       1.667
  85.00       1.667        86.00       1.833        87.00       1.833
  88.00       1.833        89.00       2.000        90.00       2.000
  91.00       2.167        92.00       2.333        93.00       2.333
  94.00       2.500        95.00       2.667        96.00       2.833
  97.00       3.000        98.00       3.333        99.00       3.833

Valid cases   21927      Missing cases      1

D3SUPGAP  Pers Control - Mean Superiority Gap

Mean         -1.239      Median       -1.000      Std dev       1.306
Kurtosis      2.266      Skewness      -.821      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.333         2.00      -4.500         3.00      -4.167
   4.00      -3.833         5.00      -3.667         6.00      -3.500
   7.00      -3.250         8.00      -3.167         9.00      -3.000
  10.00      -2.833        11.00      -2.833        12.00      -2.667
  13.00      -2.667        14.00      -2.500        15.00      -2.500
  16.00      -2.333        17.00      -2.333        18.00      -2.333
  19.00      -2.167        20.00      -2.167        21.00      -2.167
  22.00      -2.000        23.00      -2.000        24.00      -2.000
  25.00      -1.833        26.00      -1.833        27.00      -1.833
  28.00      -1.833        29.00      -1.800        30.00      -1.667
  31.00      -1.667        32.00      -1.667        33.00      -1.667
  34.00      -1.500        35.00      -1.500        36.00      -1.500
  37.00      -1.500        38.00      -1.500        39.00      -1.333
  40.00      -1.333        41.00      -1.333        42.00      -1.333
  43.00      -1.333        44.00      -1.200        45.00      -1.167
  46.00      -1.167        47.00      -1.167        48.00      -1.167
  49.00      -1.167        50.00      -1.000        51.00      -1.000
  52.00      -1.000        53.00      -1.000        54.00      -1.000
  55.00      -1.000        56.00      -1.000        57.00       -.833
  58.00       -.833        59.00       -.833        60.00       -.833
  61.00       -.833        62.00       -.800        63.00       -.667
  64.00       -.667        65.00       -.667        66.00       -.667
  67.00       -.600        68.00       -.500        69.00       -.500
  70.00       -.500        71.00       -.500        72.00       -.500
  73.00       -.333        74.00       -.333        75.00       -.333
  76.00       -.333        77.00       -.333        78.00       -.200
  79.00       -.167        80.00       -.167        81.00       -.167
  82.00       -.167        83.00        .000        84.00        .000
  85.00        .000        86.00        .000        87.00        .000
  88.00        .000        89.00        .000        90.00        .000
  91.00        .167        92.00        .167        93.00        .250
  94.00        .333        95.00        .500        96.00        .500
  97.00        .667        98.00       1.000        99.00       1.500

Valid cases   21927      Missing cases      1

D4AVGPER  Acc to Information - Perceived Mean

Mean          6.896      Median        7.000      Std dev       1.307
Kurtosis      1.275      Skewness      -.959      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       2.800         2.00       3.500         3.00       4.000
   4.00       4.200         5.00       4.400         6.00       4.600
   7.00       4.800         8.00       5.000         9.00       5.000
  10.00       5.200        11.00       5.200        12.00       5.333
  13.00       5.400        14.00       5.500        15.00       5.600
  16.00       5.600        17.00       5.750        18.00       5.800
  19.00       5.800        20.00       6.000        21.00       6.000
  22.00       6.000        23.00       6.000        24.00       6.200
  25.00       6.200        26.00       6.200        27.00       6.250
  28.00       6.400        29.00       6.400        30.00       6.400
  31.00       6.500        32.00       6.500        33.00       6.600
  34.00       6.600        35.00       6.600        36.00       6.600
  37.00       6.750        38.00       6.750        39.00       6.800
  40.00       6.800        41.00       6.800        42.00       6.800
  43.00       7.000        44.00       7.000        45.00       7.000
  46.00       7.000        47.00       7.000        48.00       7.000
  49.00       7.000        50.00       7.000        51.00       7.200
  52.00       7.200        53.00       7.200        54.00       7.200
  55.00       7.200        56.00       7.250        57.00       7.250
  58.00       7.400        59.00       7.400        60.00       7.400
  61.00       7.400        62.00       7.400        63.00       7.500
  64.00       7.500        65.00       7.500        66.00       7.600
  67.00       7.600        68.00       7.600        69.00       7.600
  70.00       7.600        71.00       7.750        72.00       7.750
  73.00       7.800        74.00       7.800        75.00       7.800
  76.00       7.800        77.00       7.800        78.00       8.000
  79.00       8.000        80.00       8.000        81.00       8.000
  82.00       8.000        83.00       8.000        84.00       8.000
  85.00       8.200        86.00       8.200        87.00       8.200
  88.00       8.250        89.00       8.333        90.00       8.400
  91.00       8.400        92.00       8.500        93.00       8.600
  94.00       8.600        95.00       8.750        96.00       8.800
  97.00       9.000        98.00       9.000        99.00       9.000

Valid cases   21928      Missing cases      0

D4ADQGAP  Acc to Information - Mean Adequacy Gap

Mean           .056      Median         .000      Std dev       1.673
Kurtosis      1.507      Skewness      -.421      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -4.750         2.00      -4.000         3.00      -3.500
   4.00      -3.200         5.00      -3.000         6.00      -2.600
   7.00      -2.500         8.00      -2.250         9.00      -2.200
  10.00      -2.000        11.00      -1.800        12.00      -1.800
  13.00      -1.600        14.00      -1.600        15.00      -1.500
  16.00      -1.400        17.00      -1.400        18.00      -1.250
  19.00      -1.200        20.00      -1.200        21.00      -1.000
  22.00      -1.000        23.00      -1.000        24.00       -.800
  25.00       -.800        26.00       -.800        27.00       -.750
  28.00       -.600        29.00       -.600        30.00       -.600
  31.00       -.500        32.00       -.500        33.00       -.400
  34.00       -.400        35.00       -.400        36.00       -.250
  37.00       -.250        38.00       -.200        39.00       -.200
  40.00       -.200        41.00       -.200        42.00        .000
  43.00        .000        44.00        .000        45.00        .000
  46.00        .000        47.00        .000        48.00        .000
  49.00        .000        50.00        .000        51.00        .200
  52.00        .200        53.00        .200        54.00        .200
  55.00        .250        56.00        .250        57.00        .400
  58.00        .400        59.00        .400        60.00        .400
  61.00        .500        62.00        .600        63.00        .600
  64.00        .600        65.00        .600        66.00        .750
  67.00        .750        68.00        .800        69.00        .800
  70.00        .800        71.00       1.000        72.00       1.000
  73.00       1.000        74.00       1.000        75.00       1.000
  76.00       1.200        77.00       1.200        78.00       1.200
  79.00       1.250        80.00       1.400        81.00       1.400
  82.00       1.400        83.00       1.500        84.00       1.600
  85.00       1.600        86.00       1.750        87.00       1.800
  88.00       1.800        89.00       2.000        90.00       2.000
  91.00       2.000        92.00       2.200        93.00       2.400
  94.00       2.400        95.00       2.600        96.00       2.800
  97.00       3.000        98.00       3.250        99.00       3.800

Valid cases   21928      Missing cases      0

D4SUPGAP  Acc to Information - Mean Superiority Ga

Mean         -1.354      Median       -1.200      Std dev       1.414
Kurtosis      1.571      Skewness      -.770      Minimum      -8.000
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -5.600         2.00      -5.000         3.00      -4.500
   4.00      -4.200         5.00      -4.000         6.00      -3.800
   7.00      -3.600         8.00      -3.400         9.00      -3.400
  10.00      -3.200        11.00      -3.000        12.00      -3.000
  13.00      -2.800        14.00      -2.800        15.00      -2.750
  16.00      -2.600        17.00      -2.600        18.00      -2.500
  19.00      -2.400        20.00      -2.400        21.00      -2.333
  22.00      -2.250        23.00      -2.200        24.00      -2.200
  25.00      -2.000        26.00      -2.000        27.00      -2.000
  28.00      -2.000        29.00      -2.000        30.00      -1.800
  31.00      -1.800        32.00      -1.800        33.00      -1.800
  34.00      -1.750        35.00      -1.600        36.00      -1.600
  37.00      -1.600        38.00      -1.600        39.00      -1.500
  40.00      -1.500        41.00      -1.400        42.00      -1.400
  43.00      -1.400        44.00      -1.400        45.00      -1.397
  46.00      -1.250        47.00      -1.250        48.00      -1.200
  49.00      -1.200        50.00      -1.200        51.00      -1.200
  52.00      -1.000        53.00      -1.000        54.00      -1.000
  55.00      -1.000        56.00      -1.000        57.00      -1.000
  58.00      -1.000        59.00      -1.000        60.00       -.800
  61.00       -.800        62.00       -.800        63.00       -.800
  64.00       -.750        65.00       -.750        66.00       -.667
  67.00       -.600        68.00       -.600        69.00       -.600
  70.00       -.600        71.00       -.500        72.00       -.500
  73.00       -.400        74.00       -.400        75.00       -.400
  76.00       -.400        77.00       -.250        78.00       -.250
  79.00       -.200        80.00       -.200        81.00       -.200
  82.00       -.200        83.00        .000        84.00        .000
  85.00        .000        86.00        .000        87.00        .000
  88.00        .000        89.00        .000        90.00        .000
  91.00        .200        92.00        .200        93.00        .250
  94.00        .400        95.00        .500        96.00        .600
  97.00        .800        98.00       1.000        99.00       1.500

Valid cases   21928      Missing cases      0





Norms for ALL North American faculty 

TOT_PER   mean Perceived for core ques of survey (

Mean          7.140      Median        7.320      Std dev       1.149
Kurtosis      1.690      Skewness     -1.029      Minimum       1.000
Maximum       9.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00       3.544         2.00       4.217         3.00       4.542
   4.00       4.800         5.00       5.000         6.00       5.160
   7.00       5.292         8.00       5.412         9.00       5.520
  10.00       5.637        11.00       5.720        12.00       5.800
  13.00       5.880        14.00       5.958        15.00       6.000
  16.00       6.080        17.00       6.125        18.00       6.190
  19.00       6.240        20.00       6.280        21.00       6.333
  22.00       6.400        23.00       6.440        24.00       6.480
  25.00       6.524        26.00       6.565        27.00       6.600
  28.00       6.640        29.00       6.680        30.00       6.720
  31.00       6.760        32.00       6.800        33.00       6.833
  34.00       6.870        35.00       6.880        36.00       6.920
  37.00       6.958        38.00       7.000        39.00       7.000
  40.00       7.040        41.00       7.080        42.00       7.087
  43.00       7.120        44.00       7.160        45.00       7.182
  46.00       7.208        47.00       7.240        48.00       7.273
  49.00       7.286        50.00       7.320        51.00       7.333
  52.00       7.360        53.00       7.400        54.00       7.417
  55.00       7.440        56.00       7.476        57.00       7.480
  58.00       7.520        59.00       7.542        60.00       7.560
  61.00       7.600        62.00       7.625        63.00       7.640
  64.00       7.667        65.00       7.684        66.00       7.720
  67.00       7.750        68.00       7.760        69.00       7.800
  70.00       7.833        71.00       7.840        72.00       7.880
  73.00       7.909        74.00       7.920        75.00       7.958
  76.00       8.000        77.00       8.000        78.00       8.040
  79.00       8.080        80.00       8.087        81.00       8.120
  82.00       8.160        83.00       8.200        84.00       8.217
  85.00       8.250        86.00       8.292        87.00       8.320
  88.00       8.360        89.00       8.400        90.00       8.440
  91.00       8.480        92.00       8.542        93.00       8.591
  94.00       8.640        95.00       8.708        96.00       8.761
  97.00       8.840        98.00       8.920        99.00       9.000

Valid cases   22360      Missing cases      0

TOTADGAP  Adeq Gap calc as mean adeq gaps of each

Mean           .453      Median         .440      Std dev       1.427
Kurtosis      2.039      Skewness      -.317      Minimum      -7.760
Maximum       8.000

Percentile    Value      Percentile    Value      Percentile    Value

   1.00      -3.560         2.00      -2.840         3.00      -2.435
   4.00      -2.116         5.00      -1.880         6.00      -1.696
   7.00      -1.560         8.00      -1.438         9.00      -1.318
  10.00      -1.200        11.00      -1.100        12.00      -1.000
  13.00       -.950        14.00       -.875        15.00       -.800
  16.00       -.739        17.00