How to Dial Into the College of Education Modem Bank

Modem Accounts
Who is eligible:  All College of Education Staff are eligible for a COE modem account.  It is preferred that COE faculty maintain a CIS modem account.


All COE modem users require a username and password. To create your COE MODEM account, e-mail help@coe.tamu.edu and request a modem account.
 

Modem Setup Instructions

In order to use your modem account to connect, you must have Dial-Up Networking installed. This section will describe how to install your modem and configure Windows 95/98 to establish this connection. To complete the setup you may need your Windows 95/98 installation CD-ROM or disks.
  1. If you have already installed your modem under Windows 95/98, skip to step 7. 
  2. If your modem is not already connected to your computer, connect your modem to your computer as described in your modem manual. OR: 
    1. Start Windows 95/98, double-click My Computer and then double-click Control Panel. 
    2. Double-click Modems. This will start the Install New Modem Wizard. Make sure the option Don't detect my modem; I will select it from a list. is not checked and click Next. 
    3. Windows 95/98 will search for your modem. Make sure the modem displayed matches your modem brand and model. Click Next and then click Finish. 
    *NOTE-If Windows 95/98 could not find your modem, select your modem manufacturer and model (see your modem manual for details) from the list presented. Then select the COM port to which your modem is connected (probably COM1 or COM2)
  3. When the Modem Properties dialog box is displayed, click OK.
  4. Double-click on My Computer, double-click on Control Panel, and double-click on Network (Figure 1). 
    If Dial-Up Adapter appears in the Network window, skip to step 9. Otherwise, click Add. Double-click Adapter. 
  5. For Manufacturer, scroll down and select Microsoft, and for Network Adapter select Dial-Up Adapter. Click OK. Dial-Up Adapter should now appear in the Network window. 
  6. If IPX/SPX and/or NetBEUI appear in the Network window, highlight them and click Remove. 
  7. If TCP/IP appears in the Network window, skip to step 10.
  8. Otherwise, click Add. Double-click Protocol.
  9. For Manufacturer, select Microsoft, and for Network Protocols select TCP/IP. Click OK.
  10. TCP/IP should now appear in the Network window. Click OK. Click Yes to restart your computer.
  11. Double-click My Computer, double-click Dial-Up Networking, and double-click Make New Connection.
  12. In the Make New Connection Wizard (Figure 2), replace the words My Connection with COE Connection. Click Next.
  13. Off-campus users should type 862-1284 for the phone number, while those on campus should use 2-1284 (Figure 3).
  14. Click Next and click Finish.
If you want to install the TAMUNet Software:
  1. For the CD, insert the CD and the installation program should load automatically. If it does not,    double-click on My Computer, then double-click on the CD-ROM icon, then double-click on the file "Tn70full.exe". Follow the instructions provided by the installation program.
  2. For the disks, insert disk 1, double click My Computer, double click A:, then double-click the file "Tamunet". Insert the remaining  disks when prompted.
  3. Click Start, click Shutdown..., click the button next to the Restart the computer? and click Yes. After restarting your computer, you will have a new program group called TAMUNet.
  4. To connect to the A&M Modem bank double-click on My Computer, double-click on Dial-Up Networking, and double-click on TAMUNet Connection.
  5. Enter your MODEMS username (in lowercase) in the User name box. Enter your password (in lowercase) in the password box, click connect.
Trouble Shooting
Problem
Solution
To disable call waiting 1. Double-click COE  connection, click on Dial Properties.
2. Put a check next to This location has call waiting.
3. In the box next to To disable it, dial:, select 70#.
The modem does not dial If you do not hear the modem dial when you click connect, the modem volume may be turned off. If you get the error There is no dialtone., make sure the correct telephone line is plugged in to the correct port on the back of the modem. If the correct line is plugged in, then the modem may not be installed correctly. See your modem manual for specific instructions.
Modem makes a high-pitched connection noise, then displays a User Logon Box and disconnects. This error is caused by using an incorrect username and\or password. Check to see if you are typing your username in lowercase and entering the correct MODEMS Password. If you have not set up a MODEMS account see the Modems Accounts Section.
Modem dials but can't establish a reliable connection with a 56K modem. Double-click My Computer, Dial-Up Networking, right click on your connection and select Properties. Click Configure, Select the Connection tab, click Advanced. Under Extra Settings, Enter "+MS=11,1", "+MS=V34", or "-V90=0" This is a compatibility issue, one of the three above strings should help.
For More Help
E-mail help@coe.tamu.edu.